Complaint about a guaranteed article

14th September, 20...

M/s. International Watch Co.,

14, Short Street

Singapore .

Dear Sirs,

I request to inform you that Tyson Watch which I purchased from you against you Cash Memo

No. 1917 dated 17th July, 20........ has gone out of order.

The watch is guaranteed for a period of one year as per your guarantee card No.987, dated 17th July, 20... I would like the watch top be either replaced or repaired and shall be glad to have your reply.

Yours faithfully,

(Yang Pin Chang)

YANG PIN CHANG

40, East Market Road ,

Singapore .