Complaining about defective goods

Principal,

Central College ,

GLASGOW

7th December, 20….

M/s. Academic Publishers,

21, Garden Road ,

Leeds 219.

Re. R/R No.79687 dated 1st December, 20......

Dear Sirs,

We request you to send us fresh copies immediately. We shall return damaged copies as soon as we receive your packet.

Thanking you,

We have today taken delivery of goods against above R/R.

On seeing the books, it has been found that 9 copies are defective -2 books do not contain pages 161 to 176 while seven books, seem to have been soiled in the water.

Yours faithfully,

Principal