Reply the complaining about defective goods

ACADEMIC PUBLISHERS

21, Garden Road ,

LEEDS 219.

11th December, 20...,

The Principal

Central College ,

GLASGOW .

Dear Sir, We thank you for your letter dated 7th December, 20......... , and are sorry to lean that you have found certain books to a binding faultand water-soiled copies are due to unexpected heavy reins the day of dispatch when certain parcels were affected on way to railway station. In any case, we have today sent fresh copies under registered post No. 137 dated 11th December, 20..........

We regret very much for the inconvenience caused. Thanking you,

Yours faithfully,

for Academic Publishers

(Proprietor)