SYSTEM OBJECTIVE: All emails to the salon email (Admin@msmonaco.com.au) are checked multiple times a day and dealt with if necessary
ACCOUNTABILITY: Reception staff
SYSTEM STANDARDS:
Emails to be refreshed and checked multiple times a day
let supervisors know of anything that you are not equipped to handle
SYSTEM TRACKING: Salon coordinator / manager
STAFFING / SKILLS REQUIRED: Reception staff and training
RESOURCES, EQUIPMENT AND SUPPLIES: Acess to salon admin Gmail account (admin@msmonaco.com.au)
INFORMATION:
Multiple emails come through per day and have different levels of importance. They should be read, responded to if need be and put into appropriate folders.
STEPS:
Open the internet application on the computer
Ensure you are signed into the (Admin@msmonaco.com.au) google account with the password (___________)
Open Gmail and read, respond to, and catagorise emails as required
If you are needing to forward an email onto Sam directly her email address is (Hello@msmonaco.com.au)