Making Tea

• SYSTEM OBJECTIVE: Make a variety of tea drinks upon client requests

• ACCOUNTABILITY:

• SYSTEM STANDARDS:

• Every client offered a beverage

• Listen, and repeat back to the client the tea they desire

• Follow health and safety regulations and procedures

• Follow manufacturer instructions when using different equipment

• Ask the client if the beverage looks okay

• SYSTEM TRACKING:

• STAFFING / SKILLS REQUIRED:

• RESOURCES, EQUIPMENT AND SUPPLIES:

• INFORMATION: Clients like to enjoy beverages whilst having their hair done. Tea drinkers can be quite particular about how they like their tea, so it’s important to listen to what they want, and for the salon to consistently deliver the same quality of beverage every time.

STEPS

Salons have different beverage machines, so watch the video as an example of the machine we use here at Salon Hive.