Making Coffee

• SYSTEM OBJECTIVE: Made coffee upon clients request

• ACCOUNTABILITY:

• SYSTEM STANDARDS:

• Every client offered a beverage

• Listen, and repeat back to the client the coffee they desire

• Follow health and safety regulations and procedures

• Follow manufacturer instructions when using different equipment

• Ask the client if the beverage looks okay

• SYSTEM TRACKING:

• STAFFING / SKILLS REQUIRED:

• RESOURCES, EQUIPMENT AND SUPPLIES:

• INFORMATION: Clients like to enjoy beverages whilst having their hair done. Coffee drinkers can be quite particular about how they like their coffee, so it’s important to listen to what they want, and for the salon to consistently deliver the same quality of beverage every time.

STEPS

Please follow the instruction manual below.