Integration Team Meeting

First Touch: 3 working days,  Solving: As per meeting result

Client or a third-party request a meeting with the integration team.

Support Agent should ask the requester to introduce himself:

• If the requester is a client or a third-party building an integration for a Foodics client. The  Support Agent should follow the personal integrations procedure.

• If the requester is a third-party (Foodics Partner): Support Agent should mention the partner’s/company/application’s name in an internal note, then assign to the integration’s unit/member.

• The meeting resulting request will be validated if the request was not doable we will inform the meeting requester in a max of 2 working days.