Comprehensive Final Study Guide

1. What is communication?
2. What is the process of communication?
3. What is the difference between formal and informal communication?
4. What three characteristics of an audience should a speaker know?
5. Which of these definitions of interference is incorrect?

Chapter 2

1. What is the difference between verbal and nonverbal?
2. What are five characteristics that all languages have?
3. What are these items: facial expressions, eye contact, gestures, posture, movement?
4. What are these items: pitch, volume, rate, quality or tone of voice?
5. Space that ranges from 18 inches to four feet from a person is called what?

Chapter 3

1. What are the four aspects, or characteristics, of vocalization that affect how a speaker sounds to others?
2. What are resonators?
3. What are the four classifications of sound?
4. Saying tink for think, bref for breath, jist for just, or git for get is called
5. Saying mos for most, bes for best, jus for just, see’um for see him is called
6. Saying prefer for prefer, aks for ask, modern for modern is called
7. Saying ahold for hold, filum for film, idear for idea, soften for sofen is called

Chapter 4

1. A _____ is an untrue or distorted starting point for an argument that may be thought of as true.
2. A _____ is a propaganda technique that tries to evoke strong attitudes.
3. What are the characteristics of critical listening?

Chapter 5

1. What are Maslow’s five categories in the hierarchy of needs?
2. What is perception?
3. What items contribute to individual differences in perception?
4. What factors influence first impressions?
5. What is the part of yourself that you choose to share with everyone?

Chapter 6

1. What is interpersonal communication?
2. What are the three stages of recognizing relationships?
3. How should feelings be disclosed?

Chapter 8

1. What are the three different types of interviews?
2. What do interviewers look for?
3. What is paraphrasing

Chapter 9

1. What is the first step in preparing a speech?
2. What is a general purpose in a speech
3. Know one’s audience involves knowing what?

Chapter 11

1. How should the body of a speech be organized?
2. What factors should be considered in planning an introduction?
3. What factors should be considered in planning a conclusion?

Chapter 12

1. What is a way to emphasize your words?
2. Which of these is the definition of jargon?
3. Which of these is the definition of cliché?
4. Which of these is the definition of euphemisms?
5. Which of these is the definition of slang?
6. Which of these is the definition of connotation?
7. Please match each word with its definition; Impromptu:
8. Manuscript:
9. Memorize:
10. Extemporaneous:

Chapter 13

1. What things can a speaker who is experiencing stage fright before giving a speech, do to regain confidence?
2. Know what the “methods of delivering a speech” are
3. What are vocalized pauses?
4. How are these four items classified: appearance, facial expressions, eye contact, and gestures

Chapter 14

1. A speech that gives information about a specific subject is called what?
2. Planning a group discussion involves which items?

Chapter 15

1. Know the six organizational patterns for persuasion.

Chapter 17

1. Planning and participating in an effective group discussion involves which of the following items?
2. Which of these is the definition of a question of fact?
3. What is spatial organization?
4. What is climatic organization?
5. What is topical organization?
6. What is cause and effect organization?