Upgrading a Com.X using a 1.5 USB install disk

The procedure for upgrading a Com.X device using a USB disk is virtually the same across Com.X10, Com.X2 and Com.X20. This section will discuss the process of how to upgrade a system to 1.5 version SW.

Note that the particular modesl below are not able to upgrade to 1.5 version SW:

Com.X1

Com.X5

WB MkI

Installing ComX-1.5 from USB Flash disk.

To do this, first insert a USB flash drive into the 1st USB port on your device.

Then access the boot menu by connecting a serial cable to your console interface and rebooting the unit.

Upon the unit rebooting, interrupt the booting process by pressing 'Esc' or 'Tab' key (depending on model) as soon as you see output on the console or hear a beep, to break into the boot menu.

Scroll to the “Boot” menu.

Now this section will differ between models as their BIOS menus will be slightly different, having said this the ultimate goal of this excercise is to have the server boot off the USB flash device as the first option and the primary HDD/SDD as the second option in its' priority list.

Then go to the "Exit" menu and select the "Save configuration changes and exit" option.

The server should restart You will now be given the option to "Reinstall system", select this option.

Select the correct model of the device you wish to install. If the prompt presents with the correct model select "Yes" and continue to the drive selction and ignore the configuration section below.

In the below graphic the prompt stipulates the model as comx10. If that is not the case select "No"

This will proceed to the configuration section where you will need to define the hardware of this model. Below is the example of configuring an X2

You will be prompted for the correct device now and you can continue to selecting the disk to be installed.

Select the disk you want to reinstall (make sure it is the primary device of the server and not the USB install disk.

Confirm the formatting of the correct device.

At this point the install will start and takes +- 15 minutes

Once complete you should get a prompt asking you to reboot, select 'Yes'. Once the unit has powered down for the reboot, remove the USB disk and allow it to boot off the primary storage device.

Once the boot is complete it will enter straight into the configuration menu. As shown previously follow the prompts and enter the appropriate information. Below you will find an example of a Com.X10 with analogue cards.

The most important graphics are shown below where cards have to be defined. The first graphic will need you to stipulate the build as per the SKU.

The second window will configure the cards correctly. It is important to correctly configure these cards otherwise the install will not recongnise the internal ITA.

The configuration is represented by eight slots represented as "-" which is a placeholder. In the example below the first slot is populated with a 4BRI card and is represented by "b" as defined in the graphic. There is provision for a second 4BRI card but it is clearly not populated so a "-" placeholder is entered.

The next designator is the 2O2S card which is "w".

The eighth and seventh slots are reserved for PRI which this model has one of and we populate this from the right as shown below.

Once all the windows have been populated and configured the configurationpart of the install will run.

Upon completion you will be prompted to continue/reboot.

Here you may define the host name which is recommended and should be defined as the serial number.

Once the reboot is complete your unit will be fully installed and ready to use.