Configuring email services

Configuring voicemail to email

1. Log into Comma GUI

2. Select Start

3. Select Configuration

4. Select Extensions

5. Right click on the extension you would like configure voicemail to

6. Select Edit

7. The Extension Configuration window appears

8. Select Basic tab.

9. Ensure Voicemail is ticked.

10. Add a Pin and Email address to send the voicemail notification to.

11. Select Accept

12. Review Apply.

Configuring sendmail for mail relay

If your network design requires the use of a mail relay server for mail delivery, sendmail can be configured to deliver outbound mail into the relay server's queue.

An authentication username and password can also be configured. The mail relay server may be configured to only allow emails from a specific domain, in which case the sendmail server could need to be configured to masquerade as originating email from that domain.

1. Log into Comma GUI.

2. Select Start

3. Select Configuration

4. This will take you to Setup page.

5. Under Global Settings, Enter the SMTP host, SMTP port, Masquerading domain, SMTP username and password in the appropriate fields.

6. Select Review Apply.

Note: The relay server's hostname must be entered, not its IP. If the hostname is not known, create an entry called 'mailrelay' in /etc/hosts with the IP and use 'mailrelay' as the hostname, as the following:

• xxx.xxx.xxx.xxx mailrelay mailrelay.local

Sending a test email

You can send a test email from the command by using the 'mail' command, to confirm if the mail relay setup above is correct and functional.

1. SSH into the Com.X

2. From the command line type:

• mail email@address.

3. Enter a Subject, and press enter.

4. Enter a message, and press enter.

5. Enter a "." on an empty line to signal the end of the message.

6. Enter CC, and press enter.

If above email is received at the stated email address, then mail relay setup is correct and functional, and voicemail's should be mailed, to configured email address, if a voicemail is left behind on an extension. If not, then the mail relay setup is incorrect, and you would need to confirm correct settings.

Editing voicemail to mail setting from the User Portal

Once the extension has been configured to send voicemail to email in Comma Gui, you can edit the voicemail to mail setting from the User Portal. For example to change the audio and email voicemail as attachment.

1. Log out of Comma GUI.

2. Select the User Icon.

3. Type in at login the Pin of extension as password.

4. Once in User Portal, select settings icon in right hand corner, under Voicemail widget

5. Select settings you would like the extensions voice mail to mail to include ( see screenshot below).

6. Settings save automatically.