Basic Outbound Routing

A variety of trunk types can be combined and prioritized to form outbound routes, routing calls based on dial-patterns. The Com.X supports routing to trunk groups, as well as individual FXO trunks and BRI channels.

1. Log into the Comma GUI of the unit. (https://sites.google.com/site/comxwiki/how-to-log-into-the-comma-gui-of-your-com-x)

2. Select Start

3. Select Configuration

4. Select the Outbound tab

5. Select Add

Basic Outbound Route Configuration

Dial pattern syntax

• Dial patterns consist of the following characters only: 0 1 2 3 4 5 6 7 8 9 X Z N | . ! [ ] , - +
• X matches any digit from 0 – 9
• Z matches any digit from 1 – 9
• N matches any digit from 2 – 9
• | separates a dialing prefix from numbers dialed, e.g. 123|4567 would match the dialed number 1234567, but would only send 4567 on to the trunks.
• . matches one or more digits, e.g. 0. would match a 0 followed by one or more digits
• ! provides legacy overlap dialing support and matches as soon as it can unambiguously, without waiting for the dialing to complete, allowing subsequent digits to be transferred directly to the trunk (only supported on PRI channels).
• [ ] allows a collection of digits to be matched, e.g. [7-9] would match 7, 8 and 9
• - indicates a range of sequential numbers to match
• + in conjunction with | allows insertion of digits into the dial string, e.g. to change 0114567890 to 27114567890 use dial rule '27+0|X.' in the Dial Rules section on the trunk from the Advanced menu

6. Enter a name

7. Under Dial Patterns select Add

8. Enter a dial pattern

9. Select Accept

10. Under Trunk Priorities, select Add

11. Select a suitable trunk for route. (A list of available trunks, including analogue trunks (FXO), BRI trunks, PRI, SIP providers and Trunk Groups will be displayed. Multiple trunks and groups can be selected for addition by using Ctrl-Left-Click.)

12. Select Accept

13. Select Review Apply