Extending Unified Communications & Mobility to Legacy Devices

This document will detail the implementation of a Wanderbox or Com.X PBX device, supported via connection to the Wanderweb UC&C service, in order to leverage unified communications services to users “stuck behind” legacy PBX systems.

• First step is to ensure that On the Wanderbox or Com.X device, extensions have been created with numbers matching those of extensions on the legacy PBX device.
• Calls to these extensions should be directed to the Wanderweb extensions residing on the Far South device and sent to the extensions on the legacy PBX only if the Wanderweb extension goes unanswered.
  • Every user extension on the legacy PBX, to which unified communications are being enabled, requires a Wanderweb user account to be created.
    • Thereafter a Wanderweb extension, for each user, is setup on the Far South PBX, with a matching extension to its legacy PBX extension “twin”.
  • Review the online Wanderweb Wiki for an in depth description, including configuration instructions and videos, of setup and use cases of the UC platform: https://sites.google.com/site/wanderwebhelp/home

1. Log into the Comma GUI.
   1. Once in Comma GUI navigate to the Extensions tab, in Configuration setup.

1. Right click on configured extension.
2. Select Follow me

1. Set Initial Ring Time to 0
2. Set Ring Strategy to Ringall
3. In Follow-me List enter the extensions number & underneath enter 22_exten-number_# (eg. 22666#, this means that for extension 666 we would have a follow me list containing 666(the Wanderweb extension) and 22666# ( which represent the extension on the legacy PBX.).

1. Select Submit changes
2. Review Apply
3. Select the Outbound tab

1. Select Add

1. Enter an appropriate name for Outbound route.
2. Under Dial pattern, enter 22|X. (The | character strips off any digits before it, sending only those after it to the trunk. )
3. Under Trunk Priorities, right click on Name, and select appropriate trunk configured between Com.X PBX & Legacy PBX, then select Accept

1. Select Accept
2. Review Apply
3. Confirm setup, by dialing into extension (601) on Com.X PBX and ensure that both Com.X PBX extension and the Legacy PBX extension rings in conjunction.