Testing Active Call Alerts

If you manage a system that is licensed to display active call alerts to the users, you can test the call alerts in the following manner:

1.Create a test extension on the device

2. Navigate to http://<ip-of-your-device>:8082/webapp/agent-info/index.html

3. Log in as your test extensions

4. You can open your browser debug console by pressing F12

4. Place a test phone call to your test extension and confirm that the Call Reference field is populated with a unique call id.