Calendar Event Groups

Calendar Event groups can be used to manipulate call flow based on the accumulated events from numerous calendars.

Using Calendar Event Groups, events from multiple calendars can be selected, added to a group, and used to direct calls.

To create a Calendar event group, select Advanced, Calendar Event Groups and then click on the Add Group button. At this point, you should already have created an synchronised any calendars whose events you'd like to include in the event group.

Name the event group and select all calendars containing events to be included in the event group.

Then, making use of the drop down lists, select the specific events that are to be included in the event group. Events from each selected calendar will be available for selection.

Once all appropriate events have been selected, submit the event group.

It will now be available for inclusion in time conditions. Select Calendar Mode for your time condition, and then select the appropriate calendar group.