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Far South Networks SIP Gateway and IP PBX Wiki
Welcome
Introducing Software Rev. 1.5
The Asterisk CLI
Accessing the Asterisk CLI
Checking the number of current calls
Enabling Asterisk full logging
Isolating a call from Asterisk full log:
Prevent "Remote UNIX connection" messages in the CLI
Basic Configuration
Basic Analogue Extension Setup
Basic Outbound Routing
Basic Trunk Setup
Reloading Factory Default
Advanced Configuration Techniques
Making use of the Calendar feature
Associating your Google Calendar to a Calendar on the Com.X
Linking a calendar and a time condition
Using a calendar to control Follow Me
Inbound calling based on Time conditions
Outbound calling based on Time Groups
Calendar Event Groups
Matching extension numbers directly
Managed SIP Phones
Adding a SIP Handset as a Managed SIP Handset
Spreadsheet Provisioning for SIP Phones
Configuring BLF keys on Managed SIP Handsets
Troubleshooting - Phones not receiving an IP address from Com.X DHCP server
Firmware upgrades
Manually Adding Flying Voice Handsets
Multi-Tenant Configuration
Multi-Tenant Scenario
In Line Gateway Configuration
In Line Gateway Scenario
Dialplan
Call Screening
Class of Service
Enabling Ringback on Transfer
Dialplan stripping of digits & prehending it with another digit/s
Music on Hold Streaming
LTE setup on Com.X or Wanderbox
Wanderbox LTE providing internet to other Devices
Upgrading A Com.X Device to 1.5v SW
Upgrading a Com.X using a 1.5USB install disk
Maintaining Com.X and Wanderbox devices
Accessing Wanderbox via WI-FI and USB
Wanderbox Console access
Com.X software packages explained
How to log into the Comma GUI of your Wanderbox or Com.X
How to SSH into a Wanderbox or Com.X
Updating a Wanderbox or Com.X to the latest firmware
Using dpkg
Backup/Restore
Manual Backups
Scheduled Backups
CDR Retrieval
Increasing the length of a pin in CDRS retrieved via telnet on port 8989
Call Recording Behaviour
Call Center Solution
Agent Info Alert
Atmos syncing recordings
Call Center Analyser Solution And Transferred Calls
Call Centre Analyser Setup
Debugging Atmos recordings
Enabling And Using Outbound call reporting For Call Center Analyser
Migrating a Call Center Analyser license to another FSN device
Testing Active Call Alerts
Configuring email services
SIP Trunking
Debugging SIP
Issue Resolution: No audio on SIP-SIP gateway calls
Neotel SIP Trunk and Com.X Devices
Enabling SIP debug and retrieving a packet capture
Configuring VPN
Configuring VLAN
PRI
Connecting to a 3rd party device in PRI gateway setup.
Alcatel 4200E to Com.X10
Debugging PRI
Dual PRI (2P) Gateway Setup
PRI ISDN Message Types
Q.931
Q.932
BRI
BRI loop back test
Call delay between BRI gateway and Legacy PBX
Extending Unified Communications & Mobility to Legacy Devices
FOP 2
Distributed Monitoring
Registering FOP2
Revoking FOP2 License
User Control Panel
Accessing the UCP
UCP Contacts Widget
Manually Licensing your device from the Command Line
HTTP Call Barring API
Networking and Firewall configurations
Configuring Firewall
Enhanced Firewall Security
Setting up Remote Access
Wanderbox Network Defaults
Password Recovery
Comma password recovery for SSH and GUI
Phonebook
Exporting Phonebook
Importing Phonebook
Retrieving contents from Com.X or Wanderbox
How to retrieve Comma-GUI license
Retrieving call recordings from Com.X or Wanderbox
Using WinSCP to log into Com.X or Wanderbox to retrieve files
Troubleshooting
Basic Network Troubleshooting
Editing Ring Time Out
GUI Related Issues
How to confirm comx-base and comx-gui versions
How to restart services, from the gui and command line
Resetting Network Intefaces
Resolving Comma GUI access when restoring a back-up configuration with the incorrect hardware
Wanderbox Networking Best Practices
Connecting a Comma iTA to a PBX with 2 LAN ports
Traditional deployments utilising Two LAN ports
Using One LAN Port to serve IP phones and external Router based WANs
Using One LAN Port to serve IP phones and Remote Provider Host Services
Why a VLAN?
Far South Networks SIP Gateway and IP PBX Wiki
CDR Retrieval
This section will cover CDR retrieval and Call recording behaviour
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