Communication Tools (Plan, Matrix, Details)

Overview

The Pacific East District actively strives to improve communication within the district by providing communication tools to all schools. Tools include communication plans, communication matrices, and communication details. These tools promote and outline communication approaches by schools and the district. These tools keep stakeholders informed and provide two-way communication opportunities between all stakeholder groups.

The communication matrix , details, and plan promote continuity of the roles and establish the frequency of communication with all stakeholders. Current communication processes and practices are reflective of current COVID-19 guidelines and protocols.

Connected Cognia Standards

Leadership Capacity Standards

1.1

1.11

1.2

1.6

1.8

Learning Capacity Standards

2.10

2.11

Impact Statement

The Pacific East has positively impacted district communication as evidence by:

Providing communication tools
Building stakeholders’ shared understanding of district processes and expectations

Timeline

SY 2016-2017

The Pacific East District developed and implemented the Communication Matrix and Communication Details as resources for schools to utilize when reflecting upon their communication approaches. It had been observed during the Internal Review Visits conducted in SY 2015-2016 that communication was a pattern of concern throughout the schools.

SY 2017-2018

The Pacific East District established the expectation that schools annually review and update their communication matrices, details, and plan. In addition, all schools' communication matrices, details, and plans were made available as resources.

SY 2018-2019

The Pacific East District included reflection of communication matrices, details, and plans during Internal Review Visits. This was done during the school presentation and discussion components of the visit. The district office continued making all schools’ communication matrices, details, and plans available as resources.

SY 2019-2020

The Pacific East District continued reflection of communication matrices, details, and plans during the school presentation and discussion component of Internal Review Visits. The district office continued making all schools’ communication matrices, details, and plans available as resources.

Communication was reshaped to address the needs associated with the COVID-19 pandemic.

SY 2020-2021

The Pacific East District added COVID-19 Response Teams at each school. The purpose of this was to maintain a team approach to managing, implementing, and communicating the fluid situation associated with the COVID-19 pandemic. COVID-19 Response Teams are representative of diverse stakeholder groups, including school administrators, the school nurse, educators, and parents.

The Steering Committee formalized a Communication Flowchart for the Pacific East District.

Impact Evidence at a Glance

The observation that communication appeared less frequently in stakeholder feedback sessions during Internal Review Visits resulting in a Next Step associated with communication is a positive trend.

Supporting Documents

Pacific East ePortal Communication Resource Page

Pacific East Communication Flow Chart

Communication Matrix - Contains present and archived school Communication Matrices

Communication Details - Contains present and archived school Communication Details

Communication Plan - Contains present and archived school Communication Plans

Initial Pacific East District Training on Communication Resources - note that this training PowerPoint was available as a resource for schools in future year, but the review of the communication tools was embedded in the initial annual CSI Chair overview training

Opening CSI Networking Session 2018-2018 where expectations regarding communication plan, matrix, and details were reviewed

Opening CSI Networking Session 2019-2020 where expectations regarding communication plan, matrix, and details were reviewed

CSI Complex Day 2020-2021 where expectations regarding communication plan, matrix, and details were reviewed

Opening CSI Networking Session 2021-2022 where expectations regarding communication plan, matrix, and details were reviewed

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