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In order to streamline and expedite our insurance claim process for gym repairs and replacements, please follow the protocol outlined below.
This ensures that all necessary steps are completed efficiently and all required documentation is provided in a timely manner by the contact person.
EMAIL TEMPLATE TO LIFE FITNESS
EMAIL TEMPLATE TO LIFE FITNESS
(Send the below draft email to service@lifefitness.com.au)
Hi LF Team,
Good day.
We are making a claim under insurance for your EQUIPMENT at CLUB. The list of the information needed by the insurance provider is found below.
In order for us to proceed with the insured's claim, please supply the following:
Insured to provide a professional repairer's report confirming the cause of damage
Insured to provide a quote for repairs
Insured to provide an invoice for repairs if already repaired
Insured to provide images of damage if possible
Thank you for your usual assistance.
Contact Information
Salvador Garcia and Divya Hemadri (Coverforce): Primary contact for submitting and processing claim forms.
Jordan Ross / Charlene Malone: Review and approval of revised claim forms and settlement offer.
Shiela Agbon: Coordination for additional documentation and follow-up.
By adhering to this protocol, we can ensure that our insurance claims are processed quickly and efficiently, minimizing downtime and disruptions at our clubs.
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