Starting and Stopping Timekeeping Records

ℹ️ Depending on the General Setting: Mobile App > Capture Signature on Timekeeping Start and Stop, the Customer might have to sign the Timekeeping record when you Start and Stop it. From a touchscreen device, tap the block provided and ask them to draw their signature with their fingers or a stylus. Tap Clear (button) to start over. A screenshot is taken of the entire screen, including the times and signature and saved with the Timekeeping record.

How to Start Timekeeping for a Project or Transaction Task

1. Login to the Mobile App.

2. Click Timekeeping (button).

3. On the list of Tasks or Transactions, click the applicable entry and click Start Work on the context menu.

4. On the interface that opens fill in the fields as follows:

   1. Reference = Select a Reference from the dropdown list (if not prefilled).

   2. Note = Type a Note (optional).

   3. Click Start (button).

      • Note: The Timekeeping record starts when you click Start Work. Clicking Start (button) saves your edits and closes the form.

5. Close the Mobile App (optional).

How to Start Travel Timekeeping for a Project or Transaction

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. On the list of Tasks or Transactions, click the applicable entry and click Start Travel on the context menu.

4. On the interface that opens fill in the fields as follows:

   1. Reference = Select a Reference from the dropdown list.

   2. Odometer Start = Click the block and type your start odometer reading.

   3. Note = Type a note (optional).

   4. Click Start (button).

      • Note: The Timekeeping record starts when you click Start Travel. Clicking Start (button) saves your edits and closes the form.

5. Close the Mobile App (optional) or click Back (button) and use the Navigate feature (see the final entry How to Navigate from the App below).

How to Start an Unlinked Timekeeping Record

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. Click Work (button).

4. On the interface that opens, fill in the fields as follows:

   1. Customer = Select a customer from the dropdown list.

   2. Reference = Select a reference from the dropdown list. 

   3. Note = Type a Note to explain what task you are performing.

   4. Click Start (button).

      • Note: The Timekeeping record starts when you click Work (button). Clicking Start (button) saves your edits and closes the form.

5. Close the Mobile App (optional).

How to Start an Unlinked Travel Timekeeping Record

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. Click Travel (button).

4. On the interface that opens, fill in the fields as follows:

   1. Customer = Select a customer from the dropdown list.

   2. Reference = Select a reference from the dropdown list. 

   3. Odometer Start = Click the block and type your Start Odometer Reading.

   4. Note = Type a Note to explain where you are travelling to and the reason for the trip.

   5. Click Start (button).

      • Note: The Timekeeping record starts when you click Travel (button). Clicking Start (button) saves your edits and closes the form.

5. Close the Mobile App (optional).

How to Stop a Timekeeping Record

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. At the top, click Stop (button).

   1. • Note: Stop (button) only appears if there is an open Timekeeping record. 

4. On the interface that opens:

   1. Type a Note in the block provided if applicable. 

   2. Click Stop (button) to stop the timekeeping.

5. Close the Mobile App (optional).

How to Stop a Travel Timekeeping Record

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. At the top click Stop (button).

4. On the interface that opens:

   1. Odometer Stop = Type your closing odometer reading in the Odometer Stop field and press Tab on your keyboard or tap another field on your mobile device.

      • Note: The distance in kilometres is calculated automatically. You can also type the distance in the Km block to automatically calculate the Odometer Stop reading.

   2. Note = Type a Note in the block provided or add to the existing note.

   3. Click Stop (button).

5. Close the Mobile App (optional).

Additional Features

How to Edit a Timekeeping Record

ℹ️ You may edit a Timekeeping record multiple times (e.g. to record the tasks as you perform them).

If you access the app from a mobile device tapping Back automatically saves your changes.

1. Log in to the Mobile App.

2. Click Timekeeping (button).

3. At the top click Edit (button).

4. Type a Note in the block provided or add it to the existing note.

5. Click Save (button).

6. Close the Mobile App (optional).

How to Cancel a Timekeeping Record

ℹ️ If you started a Timekeeping Record, and have not yet left the screen, you can cancel it by clicking Cancel (button) instead of Start (button).

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. At the top click Edit (button).

4. On the form that opens, click Delete (button). 

5. Close the Mobile App (optional).

How to View Information about the Task or Transaction

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. On the list of Tasks or Transactions, click the applicable entry and click View Detail on the context menu.

4. Any notes or attachments (links) are displayed.

How to Set the Status of a Task or Transaction to Complete

ℹ️ For this feature to work, you must have allocated a default Complete status to the list of possible Statuses.

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. On the list of Tasks or Transactions, click the applicable entry and click Complete on the context menu.

   • Note: Once the entry is marked Complete it is removed from the list.

4. Close the Mobile App (optional).

How to Add an Image to the Transaction or Project

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. On the list of Tasks or Transactions, click the applicable entry and click Add Image on the context menu.

4. Grant permission to use your camera if prompted.

5. Capture the image with your camera.

6. Type a name for the image on the popup.

7. Click Save (button).

   • Note: Click Cancel (button) to discard the image.

How to Add a Note to the Transaction or Project

ℹ️ These notes appear on the Transaction or Project and not on the Timekeeping record.

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. On the list of Tasks or Transactions, click the applicable entry and click Add Notes on the context menu.

4. Type a name for the note.

5. Type the note in the block provided.

6. Click Save (button).

How to Navigate from the App

ℹ️ This feature relies on your device having a map (e.g. Google Maps) installed.

1. Log in to the Mobile App.

2. Click the Timekeeping (button).

3. On the list of Tasks or Transactions, click the applicable entry and click Navigate on the context menu.

4. Your default navigation app (e.g. Google Maps) will open with your Location (if permission was granted) as the start, and the Customer's Address as the destination prefilled.

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