BOS Enterprise has a Tracker application that is designed for staff to record data as they produce or deliver goods. It can also be used for Field Service. It is integrated with Production Planning, Timekeeping, Deliveries, and Field Service.
The Tracker app can be run in
Dual Mode (Connected and Offline) - The application runs on a Local Database, which is populated from and then replicated to the Live Database when an internet connection exists. The Local Database is a metadata backup of the Live Database.
Connected Mode - Connects directly to the Live Database without an offline option.
Note: Only the Field Service and Deliveries modules support Dual Mode.
Tracker.exe can be downloaded from Tools or the Shared Drive\Downloads\.. folder. For Dual Mode, a Data folder needs to be created and contain a metadata backup of the BOS Enterprise Database, which must be made from the Live Database after it has been upgraded.
This document explains how to use the Tracker App to record Production Timekeeping. Production Planning is generally integrated with Work Orders.
Table of Contents
Open the Tracker App.
Using the onscreen keypad, type the pin that was issued to you.
Click Login (button).
Note: If the login button is green, it is connected. If the login button is red, it is disconnected. You can only download new tasks when the button is green.
If the login is successful, the Start screen is displayed.
ℹ️ Refreshing the data is necessary if you are working offline. It will upload the data from the local device and download data from the server.
Log in to the Tracker App.
On the Start screen, click Refresh (button).
Log in to the Tracker App.
Select the WO - Timekeeping (button).
The next tasks you should perform appear on the top of the list on the right. If nothing appears, click the large banner on the right that shows the name of a Stage. If there are multiple entries use the search bar to find the relevant entry.
Note: The banner will change to Select a Stage.
Double-click the next Stage on the list. If there are jobs for that stage, they are listed on the main screen.
Click the Task that is first on the list.
Click Start (button).
Click one of the Workstations that are displayed on the screen.
Note: To select a different workstation, click All (button) for a list of other options.
Click Next (button).
If prompted, click one of these options:
Not linked to NCR: Applicable to most cases.
NCR Pending: Select this option if you are remaking some of the items or if you were instructed to select this option.
Click Start (button).
The Start screen is displayed. The task you are working on is shown on the list of Active Jobs on the left panel. The corresponding task on the right is shown in green.
Log in to the Tracker App.
Select the WO - Timekeeping (button).
Click the red block on the active task you want to stop (left panel).
Confirm that you want to stop the task.
If prompted, fill in the Completed and Spoiled Quantities in the provided blocks using the keypad.
Click Next (button).
If prompted, select a Status:
Click Complete if all the required items are made as per the job.
Click Part-Complete if you have not made all the required items.
Click Stop (button).
You are returned to the Start screen. If a task is Complete, it is removed. If a task is Part-Complete it is shown with the Quantities in this format: A/B/C where A = The number of items required; B = The number of items made; C = The number of items still to make.
Open the Tracker App.
Click Manage (button).
Click Working (button) if it is not greyed out.
Select all the active jobs you want to pause by clicking them. (Click a job again to unselect it).
Click Pause (button) under Actions.
Click Yes (button) to confirm you want to pause the jobs.
Click Back to return to the login screen, or close the Tracker App.
Open the Tracker App.
Click Manage (button).
Click Paused (button)
Select all the paused jobs you want to resume by clicking them. (Click a job again to unselect it).
Click Resume (button) under Actions.
Click Yes (button) to confirm you want to resume the jobs.
Click Back to return to the login screen, or close the Tracker App.
ℹ️ You may be prompted to select a Downtime Code. In this case, select the code that represents the reason for the downtime.
Log in to the Tracker App.
Click Start DT (button).
Click the applicable Workstation on the list.
Click Start (button).
When the Workstation is operational, click Stop on the Active Job that shows Downtime.
Confirm that you want to stop the job.
Click Logout (button).
Note: You can log out of the Tracker if a timekeeping record is still open. You are alerted that a timekeeping record is open only when you log out of BOS Enterprise (not the Tracker App).
In BOS Enterprise, open the Work Order you want to view (e.g. Main Menu > Production > Work Orders > Double-click a Work Order that has been planned).
From the open Work Order, click Menu (button) > View / Edit Production Planning.
A list of jobs, number of hours, and progress percentage is displayed.
Note: If the job has not yet been started, the number of hours displayed is the estimated number of hours.
Navigate to Production Planning (e.g. Main Menu > Production > Production Planning).
Click Menu (button) > Board.
Type the Work Order Number in the Search block and press Enter.
The Work Order is displayed, showing the time taken and quantities completed.
Navigate to Production Planning (e.g. Main Menu > Production > Production Planning).
Click Menu (button) > Board.
Right-click a job that is ready and select Open Kanban Board from the context menu.
On the Kanban Board, drag jobs from the Planned section to the Ready Section.
Note: Once the jobs are in the Ready section, they should appear on the Tracker.
Note: If the Tracker is used online, jobs are moved to Busy and Complete as the operators access and complete the jobs.