Cancel Order in ShipBob

Step 1: Go to the order you want to cancel

Step 2: Click Actions

Step 3: Select Remove Order

Step 4: Click Actions again (if required) to confirm cancellation

✅ Tip: Always verify the order status after removal to ensure it has been successfully canceled in ShipBob.

Edit Information in ShipBob

Step 1: Open the order

Step 2: Click Edit in the Customer Info section

Step 3: Make the necessary updates (e.g., name, address, contact info)

Step 4: Click Save to apply the changes

✅ Tip: Always verify the updated information to prevent shipping or contact errors.

Change Quantity in an Order

Change Quantity in an Order

Step 1: Open the order

Step 2: Locate the item whose quantity you want to change

Step 3: Update the quantity

Step 4: Click Save to apply the changes

✅ Tip: Always double-check the new quantity before saving to ensure accuracy.

Edit Information in ShipBob

Step 1: Open the order

Step 2: Click Edit in the Customer Info section

Step 3: Make the necessary updates (e.g., name, address, contact info)

Step 4: Click Save to apply the changes

✅ Tip: Always verify the updated information to prevent shipping or contact errors.

Edit Information in ShipBob