Embedded Files
Advanced Lung Function Support Stack
Advanced Lung Function Support Stack
HERO: Lung Ultra
Cross-sell 1: RespiClear (Muellein Drops)
Cross-sell 2: RespiGreens
Cross-sell 3: Respi Omega3
Summary
The Advanced Lung Function Support Stack is a daily supplement formulated to support lung health, respiratory function, clear breathing, and interconnected immune and cardiovascular health. Because it relies on natural support mechanisms rather than acting as a pharmaceutical cure, the product requires consistent daily use over a period of time to build efficacy. When customers attempt to cancel, it usually stems from a knowledge gap regarding this gradual timeline, which agents must diagnose by asking probing questions about usage habits, original expectations, and lifestyle factors. Agents are expected to resolve these concerns by educating the customer through a "Validate, Reframe, Soft Close" framework, and strategically cross-selling complementary products like RespiClear for tandem airway support. Throughout all interactions, agents must strictly adhere to compliance shields by using approved phrases like "supports" and "some customers have reported," while completely avoiding medical claims, disease names, or guaranteed outcomes
Learning Objectives
Diagnose Customer Concerns: Memorize and ask three probing questions regarding a customer's usage, expectations, and lifestyle to identify the root cause of their dissatisfaction.
Articulate Core Value: Confidently explain the three pillars of the product's value proposition, emphasizing that it supports lung health, respiratory function, and clear breathing.
Overcome Objections: Successfully execute the three-beat "Validate, Reframe, Soft Close" framework on every customer objection to educate them on the product's gradual efficacy curve.
Execute the Cross-Sell Hierarchy: Present complementary products in the exact approved order, starting with RespiClear for airway clarity, moving to RespiGreens as a backup, and offering Respi Omega3 as a generic fallback.
Maintain Strict Compliance: Protect the customer and company by never claiming the product treats, cures, or prevents diseases, and consistently redirecting medical conversations back to the customer's doctor.
Lung Ultra Product Stack.pptxActive Airway Pack
Active Airway Pack
Respi Protein
Lung Ultra
Respi Omega 3
The Active Airway Stack is a comprehensive respiratory and recovery bundle designed for customers who feel their current progress is stalled, incomplete, or lacking in energy. This system combines Respi Protein for strength and recovery, Lung Ultra for respiratory wellness, and Respi Omega 3 for cardiovascular and lung support. By targeting multiple areas simultaneously, the stack addresses the frustration of inconsistent breathing and slow recovery by offering a complete support system rather than relying on a single product. Representatives are instructed to position this bundle not as an aggressive upsell, but as a logical solution that helps the body respond more effectively to targeted wellness support. Customers are typically offered two- or three-bundle supply options, often on a subscription basis, to ensure consistent, long-term support backed by a 180-day guarantee.
Active Airway Pack.mp4Sample Script
Sample Script
Transition and Reframing
Before we wrap up, I do want to share something with you.
We’ve recently started introducing additional support options designed for customers who feel like their results are still incomplete or inconsistent.
What we’ve found is that when multiple areas are supported together, the body is often able to respond more effectively, and customers tend to feel more consistent overall support.
Bundle Offer — Active Airway Pack
One of the options we’ve introduced for customers in this situation is the Active Airway Pack.
The reason this bundle was created is because respiratory wellness and recovery usually involve more than just one area of support.
The Active Airway Pack combines Respi Protein for recovery and strength support, Lung Ultra for respiratory wellness support, and Respi Omega 3 for additional lung and cardiovascular support so the body can respond more consistently overall.
When the body is supported more completely, customers often feel like their recovery and respiratory support become more consistent overall, which is why many people choose the bundle instead of relying on just one product alone.
Most customers who try the Active Airway Pack usually choose either the 3-bundle supply for more consistent support over time, or the 2-bundle option as a starting point.
With today’s bundle pricing, it comes out to [price], and it’s fully covered by our 180-day guarantee.
Close — Guided Choice
Which option would you like me to set up for you today, the 3-bundle supply for more complete support, or the 2-bundle option to start?
If Customer Declines
No problem at all. We can still set you up with a single bundle so you can try it out first and see how it works for you.
I’ll go ahead and set that up for you now.
Subscription Offer
Perfect. Since this works best with consistent use, many customers prefer the subscription option so they can maintain the savings and avoid gaps in support.
Would you like me to set that up every 60 days to match your supply?
If Yes
Perfect. I’ll go ahead and set that up for you now.
If No
No problem at all.
Page updated
Report abuse