Thank you for calling PhysioTru.  This is (agent name) on a recorded line, here to help make your meals unforgettable. May I have your first name?

Customer: It’s (name)…I‘m calling to place an order for ___________

You: Perfect! (customers name) I can help you with that. 

You:  Before we finalize your order, may I ask — what motivated you to try [Product Name]?

[listen actively for customer feedback]

[If not mentioned ask specifically] Is it mainly for [energy, digestion, blood sugar, joint comfort, focus, etc.] or another health goal you’d like to support with? [listen actively for customer feedback]

That’s great to hear. Just so you know, [Product Name] is formulated to support [insert key benefit from matrix], and many customers notice improvements in [insert secondary benefit, e.g., energy, mobility, clarity] with consistent use.

Most customers choose our Subscribe & Save program because supplements work best with steady use. You’ll save up to 30% on every order, and it’s completely flexible — you can pause, skip, or cancel anytime.

Since we’re on the phone together, I can also apply an extra $5 discount today, bringing your [Product Name] subscription down to [discounted price]. Would you like me to set this up as a subscription so you can stay on track and save more?

Yes – Subscription: Perfect! I’ll set up your [Product Name] subscription so you’re always covered.

No – Declines Subscription: No problem, let me share another way you can save. 

Another way to save is by choosing a bundle. Natural supplements work gradually, and most customers see the best results with consistent use over 6–8 weeks.

• 6 bottles: Best value — gives you long-term support and the deepest discount

• 3 bottles: Most popular — recommended for steady results over 2–3 months.

• 1 bottle: A good place to start if you just want to try it out.

Which option feels like the best fit for you today — 6, 3, or 1 bottle?

Yes:  Great, I’ll set up the [selected bundle].

No:  That’s okay, I’ll continue with the single order. 

Since you’re starting with [Product Name], many customers also add [Cross-Sell Product] because it supports [insert complementary health benefit]. Together, it helps the body get more complete support for [customer’s main concern].

It’s normally [price], but I can add it today at 30% off, and it’s covered by our 60-day money-back guarantee. Would you like me to include that with your order?

Yes:  Excellent, I’ll add [Cross-Sell Product] to your order at the discounted price.

No:  Totally fine, I just wanted to share an option that many customers find helpful. 

Thank you again for choosing [Brand Name]. Staying consistent with your supplements is one of the best ways to see real results, and we’re excited to support your health journey.

My name is [Agent Name], and it’s been a pleasure assisting you today. Wishing you continued health and wellness.