1. Adding Subscription when Processing Order in Shopify

When you process an order in Shopify, you need to input the subscription in Recharge.

All subscription changes (updates, pauses, cancellations, etc.) must be done directly in Recharge, not Shopify.

2. Cancel Subscription in Recharge

Step 1: Go to Actions

Step 2: Click Cancel Subscription

Step 3: Select the Reason for cancellation

✅ Tip: Always verify the subscription status after cancellation to ensure it is properly updated. 

Part 1: Create the Discount Code

Step 1: Go to Recharge

Step 2: Click the dropdown on the right panel → select Discounts

Step 3: Click “Create Discount Code” (upper right corner)

Step 4: Enter a Discount Code Name

Step 5: Select Discount Type → Percentage

Step 6: Enter 20%

Step 7: Choose where to apply:

All products, or

Specific product(s)

Step 8: Under Channel Control, select Merchant Portal Only (uncheck others)

Step 9: Set Application Limit (if applicable)

Step 10: Set the Expiration Date

Step 11: Click Create Discount

Step 12: Copy the generated Discount Code

Step 13: Click Save

Part 2: Apply the Discount to the Order

Step 14: Go to the Recharge Order main page

Step 15: Under the Address section, find the “No Discount” label

Step 16: Click it and paste the Discount Code