New Order Script
New Order Script
Call Handling:
Tonality is warm and friendly
_________________
Remember to smile!
Thank you for calling Live Anabolic—your partner in men’s health and peak performance. My name is [Agent Name] on a recorded line for quality assurance. How can I assist you with your fitness and wellness goals today?
Customer: It’s (name)…I‘m calling to place an order for ___________
You: Perfect! (customer's name) I can help you with that.
Call Handling:
Stay curious and consultative—do not treat this as a dry transaction.
Listen actively without interrupting. Use targeted discovery to identify their core drivers so you can seamlessly transition into the recommended 3-product stack.
Agent: Before we finalize your order, may I ask—what specifically motivated you to reach out and try [Live Anabolic Product]?
[listen actively for customer feedback]
That makes complete sense, and you're definitely not alone. Many of the men we work with come to us looking for that exact breakthrough.
To help me make sure you get the most out of your regimen, are you currently looking to address:
Energy & Stamina: Afternoon crashes or sluggish morning drive?
Hormonal Vitality: Natural testosterone support, bedroom confidence, or libido?
Body Composition: Stubborn midsection fat, slowing metabolism, or workout recovery?
Rest & Recovery: Deep sleep, joint comfort, or prostate health?
That gives me great clarity. Just so you know, [Live Anabolic Product] is specifically formulated with premium, scientifically backed ingredients. When taken daily, your body progressively builds up these key micronutrients for sustained results.
Call Handling:
Position savings as customer benefit
Emphasize flexibility (pause/skip anytime).
Keep the tone light.
If declined, pivot smoothly to the next upsell.
Now, because your main goal is to optimize [Primary Goals] our Live Anabolic fitness coaches rarely recommend taking it completely on its own. Our VIP members see far faster and more noticeable results by pairing it with our [Recommended Product Stack].
This complete system combines:
Primary Product
To prime your baseline: Primary Benefit
Stack Product #2
To directly target: Secondary Benefit, e.g., incinerate stubborn visceral belly fat
Stack Product #3
To optimize: Tertiary Benefit, e.g., nighttime deep sleep and overnight growth hormone release
When taken together, these formulas work synergistically to attack your goals from every single angle.
We currently have an exclusive bundle promotion for callers today that saves you an immediate xx% off compared to ordering these individually.
Would you like to upgrade your order to the full 3-product bundle today so you can experience the complete transformation?
If Customer Accepts Bundle (YES):
Update order to the 3-Product Bundle and proceed directly to Upsell 1 (6-Bottle vs. 3-Bottle Supply).
If Customer Declines Bundle (NO):
Transition smoothly down to Cross-Sell 2 (Complementary Product).
Call Handling:
If they hesitate on the full 3-product system, pivot immediately without sounding pushy. Recommend the single most impactful companion product to their primary selection.
I completely understand—you want to keep things simple to start.
If we don't do the entire 3-product system today, the one companion product that our members consider an absolute 'must-have' alongside [Primary Product] is our:
[Name of Complementary Hero Product]
.
While [Primary Product] works on [Primary Benefit], [Complementary Product] directly supports [Specific Complementary Benefit, e.g., metabolic fire / enhanced nutrient delivery], ensuring your body absorbs and utilizes the nutrients at maximum capacity.
I can add just this one companion bottle to today's order at an exclusive add-on rate of just $$Add-on Price$$ —which is $$XX$$ % off our standard retail price.
Shall we add that single bottle to your shipment so you get the extra support?
If Customer Accepts (YES): Add complimentary product >>> Proceed to Upsell 1.
If Customer Declines (NO): Keep primary selection only >>> Proceed to Upsell 1.
Call Handling:
Deliver this choice close on whatever product(s) the customer has selected. Position the multi-bottle supply around consistency, avoiding nutrient gaps, and maximizing per-bottle cost savings.
Since natural nutritional supplements work through compound accumulation over time, staying consistent without running out is essential for seeing lasting physical results.
Right now, we have a tiered volume promotion running for our members:
Our Best-Value Tier (6-Bottle Supply): This provides a full 6-month protocol at our absolute lowest wholesale cost per bottle, giving your body the full window to reach peak performance while locking in maximum savings.
Our Balanced Starter Tier (3-Bottle Supply): This delivers a solid 90-day supply at a generous promotional discount so your system can complete an initial foundation cycle.
And keep in mind, whether you choose the 3-bottle or 6-bottle package, your entire purchase is fully protected by our ironclad 365-Day Money-Back Guarantee.
Would you prefer to secure the maximum savings with the 6-bottle supply, or would you like to get started with the 3-bottle package today?"
If Customer Chooses 6 or 3 Bottles (YES):
Agent:
"Outstanding choice! I've secured your 6 / 3 bottle supply at that discounted package rate of $$$.
Proceed directly to Upsell 2 (Subscribe & Save).
If Customer Hesitates or Declines Both Packages (NO - Wants Lowest Initial Cost):
Agent (Walkdown to 1 Single Unit):
"No problem at all, Customer Name! We can certainly get you set up with a single bottle today so you can test the waters, experience the formula firsthand, and see how your body responds.
I'll make sure to apply our new-customer discount, bringing your single bottle to just $$Single Bottle Price$$
.
Let's go ahead and get that single bottle locked in for you, sounds good?"
If Customer Agrees: Confirm single bottle >>> Proceed to Upsell 2 (Subscribe & Save).
Call Handling:
Position Subscribe & Save as the ultimate convenience feature—preventing shipment delays, guaranteeing uninterrupted daily results, and locking in grandfathered pricing against inflation.
Now, before I collect your final shipping and billing details, there is one last VIP feature I want to make sure you take advantage of.
We offer our Subscribe & Save membership service, which completely automates your refills so you never have to worry about running out, placing reorders, or interrupting your daily progress. Because you're ordering a 6 / 3 / 1 bottle supply today, we can automatically schedule your next fresh delivery for 6 months / 3 months / 30 days from now.
Here is why our members love it:
You permanently lock in today's deep discount for all future deliveries—even if standard retail prices rise.
You maintain continuous 365-day guarantee protection.
You have 100% control—you can adjust shipment dates, change bottle counts, or cancel at any time with a quick call.
Would you like me to set up your order on Subscribe & Save so your savings and supply stay protected?
Call Handling:
Review all order line items with clarity and reassurance. Reiterate dosage directions and leave an empowering final impression.
Let's finalize your delivery information and payment details so we can get your package assembled in our warehouse.
(Collect & verify shipping address, billing address, card number, expiration date, and CVV)
(Order Recap):
Let me quickly recap everything for your records. Customer Name:
Item(s) Ordered
Number of units
Today's Total
Shipping Destination
Membership Status
Your order confirmation number is #Order Number, and an itemized receipt has been dispatched to your email at Customer Email. Packages typically ship within 24 to 48 hours, and you will receive tracking updates as soon as it leaves our fulfillment facility.
Warm Exit
"Remember, consistency is key! Take your servings every day as directed, stay hydrated, and stay focused on your health goals.
Before we wrap up, is there anything else regarding your fitness goals, workouts, or order that I can assist you with today?"
You're very welcome, Customer Name! Thank you for choosing Live Anabolic. It has been an absolute pleasure assisting you. Have an incredible day!