Embedded Files
Unit brief
Learners will visit a health or social care setting to develop their knowledge of working practices and their skills in observation, recording and self-management.
Unit introduction
If you would like to work in a health or social care setting, you will need to learn about the ways in which staff care and support people who use health or social care services. There are many types of health or social care settings, including residential care homes, day care centres, health clinics and hospitals. The staff who work in these settings need to follow the work practices and procedures of the setting, for example when communicating with service users, or managing their own and others’ safety.
This unit will help you develop the skills needed to work in the health and social care sector, for example speaking clearly to staff and people who use the services. By observing the staff on your visit you will see how information is recorded and kept secure. You will learn about how to behave and how to dress in a health or social care setting and why it is important for staff to listen carefully and follow instructions. You will plan a visit and then spend time in a health or social care setting, such as a residential setting for young or older adults who need support with personal or health needs, or a day centre that provides friendship and activities for older or younger adults. During your visit, you will observe staff and volunteers using different methods of working with the people who use the service and the types of skills they need to provide care and support.
This unit will help you develop skills in observing and recording information, which are skills covered in other qualifications. You will use what you learned on the visit to help inform your further study. The transferable and sector skills that you develop in this unit can enable you to progress to further learning. They will also support you in completing the core skills units in Group A of the qualification.
Learning aims
A Prepare for a visit to a health or social care setting
B Use observation skills to record information about work practices while on the visit.
Tracking sheet
Tracking sheet for learners completing HSC 12
Key Words
Learning content
Lessons
Lesson 1 - Introduction to Health and Social Care Settings
Lesson 1 - Introduction to Health and Social Care Settings
Learning Objectives
Learning Objectives
Understand different types of health and social care settings.
Identify the roles and functions of various settings.
Connector
Connector
Introduction: Briefly review previous knowledge of health and social care settings.
Introduction to Lesson: Explain the importance of understanding different settings in health and social care.
Activate
Activate
Lecture: Overview of various health and social care settings (community centres, day care centres, residential settings, pre-school education, dental practices).
Discussion: Discuss the purposes and services provided by each setting.
Demonstrate
Demonstrate
Group Activity: Create a poster or presentation detailing the services and roles of a specific health or social care setting.
Case Study Review: Analyse real-world examples of different settings. Discuss their functions and roles.
Consolidate
Consolidate
Recap: Summarise key points from the lesson.
Assessment: Collect and review worksheets describing and comparing different health and social care settings.
Next Lesson Introduction: Preview the focus on observation skills and their importance in health and social care settings.
Integration
Integration
SMSC Development: Foster understanding of different settings’ roles in community well-being.
CIAG: Discuss career paths within each setting.
British Values: Highlight respect for diverse health and social care settings.
Geography: Explore how settings vary by region.
Maths: Use charts or graphs to compare services across different settings.
English/Literacy: Focus on clear communication in posters and presentations.
IT: Use digital tools for creating posters or presentations.
Work Sheet
Work Sheet
HSC12.3 Introduction to Health and Social Care Settings
Lesson 2 - Observation Skills – Individual Focus
Lesson 2 - Observation Skills – Individual Focus
Learning Objectives
Learning Objectives
Develop skills to observe individuals effectively.
Learn to identify key individuals and their interactions.
Connector
Connector
Introduction: Recap the types of health and social care settings discussed last week.
Introduction to Lesson: Explain the importance of effective observation in understanding individual roles within these settings.
Activate
Activate
Lecture: Techniques for observing individuals: focusing on one person, understanding their role, noting interactions.
Discussion: Share examples of effective individual observations.
Demonstrate
Demonstrate
Role-Play Exercise: Practise observing and recording observations of an individual in a simulated setting.
Pair Work: Review and critique each other’s observations, focusing on accuracy and detail.
Consolidate
Consolidate
Recap: Highlight key techniques for observing individuals.
Assessment: Review observation worksheets and provide live feedback on observation accuracy.
Next Lesson Introduction: Preview the focus on observing group interactions.
Integration
Integration
SMSC Development: Encourage empathy and understanding through individual observations.
CIAG: Discuss how observation skills are used in various health and social care careers.
British Values: Promote respect for individual roles and interactions.
Geography: Consider how individual roles may vary in different settings.
Maths: Use checklists to quantify observations.
English/Literacy: Focus on clear, detailed written records.
IT: Use digital tools to record and analyse observations.
Work Sheet
Work Sheet
Lesson 3 - Observation Skills – Group Focus
Lesson 3 - Observation Skills – Group Focus
Learning Objectives
Learning Objectives
Observe and record group interactions.
Identify key individuals within a group setting.
Connector
Connector
Introduction: Recap individual observation techniques from the previous lesson.
Introduction to Lesson: Explain the importance of observing group dynamics.
Activate
Activate
Workshop: Strategies for observing and recording group dynamics: interactions, roles, and influence.
Discussion: Key differences between observing individuals and groups.
Demonstrate
Demonstrate
Group Observation Exercise: Observe a group activity and record key observations.
Group Work: Analyse observed group interactions and identify key individuals.
Consolidate
Consolidate
Recap: Summarise techniques for group observations.
Assessment: Review group observation worksheets and provide feedback.
Next Lesson Introduction: Introduce recording observations using written records.
Integration
Integration
SMSC Development: Discuss how group dynamics impact community and care.
CIAG: Explore career roles involving group observations.
British Values: Emphasise respect for group interactions and individual contributions.
Geography: Observe how group dynamics may vary across settings.
Maths: Use data from observations to analyse group dynamics.
English/Literacy: Focus on recording and summarising group interactions.
IT: Use digital tools for organising and presenting group observations.
Work Sheet
Work Sheet
Lesson 4 - Recording Observations – Written Records
Lesson 4 - Recording Observations – Written Records
Learning Objectives
Learning Objectives
Learn how to create accurate and detailed written records of observations.
Understand the importance of confidentiality.
Connector
Connector
Introduction: Recap observations from individual and group settings.
Introduction to Lesson: Explain the importance of accurate and confidential recording of observations.
Activate
Activate
Lecture: Techniques for writing detailed and accurate observation records.
Discussion: Importance of confidentiality and consent in recording observations.
Demonstrate
Demonstrate
Practical Exercise: Write observation records based on provided scenarios.
Individual Work: Create and submit written records for review.
Consolidate
Consolidate
Recap: Review techniques for creating accurate observation records.
Assessment: Review and provide feedback on written observation records.
Next Lesson Introduction: Introduce the use of checklists and tick lists for observations.
Integration
Integration
SMSC Development: Encourage respectful and confidential handling of information.
CIAG: Discuss how accurate record-keeping is essential in health and social care careers.
British Values: Highlight the importance of confidentiality and consent.
Geography: Consider how record-keeping practices might vary in different regions.
Maths: Use data from records to understand observation patterns.
English/Literacy: Emphasise clear and precise written communication.
IT: Use word processing tools for creating and editing records.
Work Sheet
Work Sheet
Lesson 5 - Recording Observations – Checklists and Tick Lists
Lesson 5 - Recording Observations – Checklists and Tick Lists
Learning Objectives
Learning Objectives
Use checklists and tick lists for recording observations.
Organise and summarise key points of observations.
Connector
Connector
Introduction: Recap written records and their importance.
Introduction to Lesson: Explain how checklists and tick lists aid in recording observations.
Activate
Activate
Workshop: Creating and using checklists and tick lists for different observation scenarios.
Discussion: Benefits and limitations of using checklists in observations.
Demonstrate
Demonstrate
Practical Exercise: Use checklists to observe and record activities in a simulated environment.
Group Work: Compare and discuss the effectiveness of different checklists.
Consolidate
Consolidate
Recap: Review the use of checklists and tick lists.
Assessment: Submit and review checklists for different scenarios.
Next Lesson Introduction: Preview effective communication practices in health and social care.
Integration
Integration
SMSC Development: Promote systematic and respectful recording practices.
CIAG: Discuss how checklists are used in various health and social care roles.
British Values: Emphasise accuracy and consistency in observations.
Geography: Consider how checklist practices might differ in various settings.
Maths: Use tick lists to quantify observations.
English/Literacy: Focus on clear and precise checklist creation.
IT: Use digital tools for creating and managing checklists.
Work Sheet
Work Sheet
Lesson 6 - Effective Communication in Health and Social Care
Lesson 6 - Effective Communication in Health and Social Care
Learning Objectives
Learning Objectives
Observe and record effective communication practices.
Understand the impact of communication on service delivery.
Connector
Connector
Introduction: Recap observation techniques and their relevance to communication.
Introduction to Lesson: Explain the role of effective communication in health and social care settings.
Activate
Activate
Lecture: Communication techniques: tone of voice, language, body language, alternative methods.
Discussion: Impact of communication on service delivery and interactions.
Demonstrate
Demonstrate
Role-Play: Practise effective communication techniques and observe peers.
Pair Work: Provide and receive feedback on communication effectiveness during role-plays.
Consolidate
Consolidate
Recap: Summarise key communication techniques.
Assessment: Review communication observation worksheets and provide feedback.
Next Lesson Introduction: Introduce support skills in health and social care.
Integration
Integration
SMSC Development: Encourage empathy and effective communication in care settings.
CIAG: Explore careers requiring strong communication skills.
British Values: Promote respect and effective interaction.
Geography: Consider communication styles in different cultural settings.
Maths: Analyse communication effectiveness through observation data.
English/Literacy: Focus on clear communication in role-plays and observations.
IT: Use digital tools to record and analyse communication practices.
Work Sheet
Work Sheet
Lesson 7 - Support Skills in Health and Social Care
Lesson 7 - Support Skills in Health and Social Care
Learning Objectives
Learning Objectives
Observe and record support skills in various activities.
Understand the application of support skills in care settings.
Connector
Connector
Introduction: Recap communication skills and their importance in support activities.
Introduction to Lesson: Explain the significance of support skills in health and social care settings.
Activate
Activate
Lecture: Overview of support skills: personal care, feeding, mobility assistance, medication delivery, activity organisation.
Discussion: How these skills impact service users and care delivery.
Demonstrate
Demonstrate
Workshop: Techniques for observing support skills in action.
Practical Exercise: Observe and record support activities in a simulated environment.
Group Discussion: Share and analyse observations of support skills.
Consolidate
Consolidate
Recap: Review support skills and their application.
Assessment: Submit support skills observation worksheets and provide feedback.
Next Lesson Introduction: Introduce organising and summarising information from observations.
Integration
Integration
SMSC Development: Highlight the importance of support skills in promoting well-being.
CIAG: Discuss careers involving support skills.
British Values: Emphasise the role of support skills in respectful care.
Geography: Consider how support practices might vary by region.
Maths: Use data from observations to analyse support skill effectiveness.
English/Literacy: Focus on clear recording of support activities.
IT: Use digital tools for documenting and analysing support skills.
Work Sheet
Work Sheet
HSC12.9 Support Skills in Health and Social Care
Lesson 8 - Organising and Summarising Information
Lesson 8 - Organising and Summarising Information
Learning Objectives
Learning Objectives
Organise information clearly and logically.
Summarise key points from observations.
Connector
Connector
Introduction: Recap techniques for recording observations and their importance.
Introduction to Lesson: Explain how to organise and summarise information effectively.
Activate
Activate
Lecture: Techniques for organising and summarising information from observations.
Discussion: Importance of clear and logical presentation of information.
Demonstrate
Demonstrate
Practical Exercise: Summarise and organise information from observation records.
Peer Review: Discuss and review the organisation and summarization of information with classmates.
Consolidate
Consolidate
Recap: Review techniques for organising and summarising information.
Assessment: Submit summary worksheets and provide feedback.
Next Lesson Introduction: Introduce health and safety practices in care settings.
Integration
Integration
SMSC Development: Encourage clarity and logical presentation of information.
CIAG: Explore how information organisation skills are used in health and social care careers.
British Values: Emphasise accuracy and clarity in reporting.
Geography: Consider regional differences in information organisation practices.
Maths: Use data analysis techniques to organise information.
English/Literacy: Focus on clear and concise summaries.
IT: Use digital tools for organising and presenting information.
Work Sheet
Work Sheet
Lesson 9 - Application of Health and Safety Practices
Lesson 9 - Application of Health and Safety Practices
Learning Objectives
Learning Objectives
Observe and record the application of health and safety practices.
Understand the importance of health and safety in care settings.
Connector
Connector
Introduction: Recap observation and recording techniques from previous lessons.
Introduction to Lesson: Explain the importance of health and safety practices in care settings.
Activate
Activate
Lecture: Health and safety protocols in care settings.
Discussion: Impact of health and safety practices on care quality and service delivery.
Demonstrate
Demonstrate
Practical Exercise: Observe and record health and safety practices in a simulated environment.
Group Discussion: Analyse the application of health and safety protocols.
Consolidate
Consolidate
Recap: Review key health and safety practices and their importance.
Assessment: Submit health and safety observation worksheets and provide feedback.
Next Lesson Introduction: Introduce the review and reflection phase.
Integration
Integration
SMSC Development: Promote the importance of health and safety for everyone’s well-being.
CIAG: Discuss careers focused on health and safety in care settings.
British Values: Emphasise safety and respect in care environments.
Geography: Consider regional variations in health and safety practices.
Maths: Analyse health and safety data from observations.
English/Literacy: Focus on accurate reporting of health and safety practices.
IT: Use digital tools for recording and analysing health and safety observations.
Work Sheet
Work Sheet
Lesson 10 - Review and Reflection
Lesson 10 - Review and Reflection
Learning Objectives
Learning Objectives
Review key concepts and skills from the unit.
Reflect on practical experiences and learning outcomes.
Connector
Connector
Introduction: Recap the key topics covered throughout the unit.
Introduction to Lesson: Explain the objectives of the review and reflection session.
Activate
Activate
Review Session: Recap major concepts and key learnings from the unit.
Discussion: Reflect on practical experiences and how they relate to theoretical knowledge.
Demonstrate
Demonstrate
Reflection Activity: Complete a reflection worksheet on practical experiences and learning outcomes.
Final Assessment: Complete a written exam or project demonstrating understanding of the unit.
Consolidate
Consolidate
Recap: Summarise key takeaways from the unit.
Assessment: Review final exams or projects and provide feedback.
Closure: Discuss future learning opportunities and career pathways in health and social care.
Integration
Integration
SMSC Development: Encourage self-reflection and personal growth.
CIAG: Explore further career opportunities and educational pathways.
British Values: Reflect on respect, inclusivity, and empathy learned throughout the unit.
Geography: Consider how the learned skills apply globally.
Maths: Use data analysis from assessments to evaluate understanding.
English/Literacy: Focus on clear articulation of reflections and exam responses.
IT: Use digital tools for completing and submitting final assessments.
Work Sheet
Work Sheet
Lesson 11 - Assignment handout
Lesson 11 - Assignment handout
Learning objective
Learners to complete assignment using information from brief.
Connect
Tutor introduction to assignment and hand out of assignment brief. Learners to read assignment briefs.
Activate
Tutor to lead discussion around assignment and confirm hand out date and hand in date. Discussion around assignment brief and structure and how it should be constructed.
Demonstrate
Learners begin assignments and work through individually at their own pace ensuring they meet key deadlines.
Consolidate
review of lesson with Q and A to check understanding.
Lesson 12 - Assignment completion
Lesson 12 - Assignment completion
Learning objective
Learners to complete assignment using information from brief.
Connect
Tutor introduction to assignment and hand out of assignment brief. Learners to read assignment briefs.
Activate
Tutor to lead discussion around assignment and confirm hand out date and hand in date. Discussion around assignment brief and structure and how it should be constructed.
Demonstrate
Learners begin assignments and work through individually at their own pace ensuring they meet key deadlines.
Consolidate
review of lesson with Q and A to check understanding.
Assignment brief
Assignment brief
Tutor Delivery Support
Page updated
Report abuse