Unit brief
Learners will find out and present information about businesses in their area.
Unit information
Everyday people buy products and services provided by businesses, for example you will go to the local supermarket if you want to buy groceries or new clothes. There are also many services that are provided, including solicitors that give legal advice and plumbers who repair plumbing problems at your home.
In this unit, you will find out about different businesses in your area and what purpose they serve. You will use your skills to select information and present what you have found out to others. This unit will give you the sector knowledge you need to progress to Level 2, as well as skills in searching for, selecting and presenting information. The transferable and sector skills you develop in this unit can enable you to progress to further learning. They will also support you in completing the core skills units in Group A of the qualification.
Learning Aims
A Find out about different businesses in your area and how they meet customer needs
B Produce a document about businesses in your area for a given purpose
Unit tracking sheet
Tracking sheet for learners completing B5
Learning Content
Lessons
Learning Objective
Learners will be able to explain what a retail and public service business is.
Connect:
Introduction to unit and learning Aims
Learners to complete thought shower (1.1) )around Types and purpose of Businesses.
Tutor to introduce unit and assessment criteria
Demonstrate
learners to participate in group discussion
Learners to work in small groups to identify different public service businesses and feedback to the group. (1.2)
Learners to individually create a poster around retail or public service business. (1.3)
Consolidate:
Learners to complete STAR analysis(1.4) individually and independently
Tutor explains what the next lesson will look like?
Learning Objective:
Learners will be able to explain local and national supermarkets and corner shops and describe their purpose and the products they sell.
Connect:
Introduction to unit and learning Aims
Learners to recap previous lessons around retail, services and public service business by discussing their posters with partners.
Activate:
Tutor to introduce research task to the group:
Learners work in 2 groups and research the purpose of supermarkets and Corner shops and feedback to the group.
A) Lesson focus will be around Retail business selling products or food including:
Supermarkets and Corner shops.
National - Asda, Sainsburys Etc
Local - Mcols, Nisa (Franchise based)
Corner shops (Independently owned)
Products on offer
Job roles
Customer types
opening times
closed times - Christmas, religious holidays etc.
Tutor to introduce research task to the group:
Learners work in 2 groups and research the purpose of supermarkets and Corner shops and feedback to the group.
B) Tutor to recap previous tasks and discuss information researched by the group. Tutor to introduce individual task:
Learners to research tasks to identify 3 local, 3 national Supermarkets and corner shops.
Task to be time bound E.g 15 minutes
Demonstrate:
A) Learners work in small groups to research the purpose of one of the retail business’ Supermarkets or corner shops and feed back to the group.
B) learners to work individually to identify local businesses in the area giving a minimum of 3 examples of both Super markets and corner shops and identify some of the products they may find there.
Learners can use the research log (2.1 )provided:
Have you ever used any of these Businesses and what was your experience like? Positive and Negative
Review learning objectives? How have we achieved them?
Learning objective
Learners will be able to explain local and national Clothing, stationary and charity shops. and describe their purpose and the products they sell
Connect:
Introduction to unit and learning Aims
Recap previous lessons around Supermarkets and corner shops.
Activate :
A) Lesson focus will be around Retail business selling products or food including:
Clothing, stationary and charity shops.
National - Nike, Next, New look, Works, Rymans, Oxfam, British Heart foundation
Local - Market stalls, Local Charity shops, newsagents for stationary
Products on offer
Job roles
Customer types
opening times
closed times - Christmas, religious holidays etc.
B) Tutor to introduce research task to the group:
Learners work in 2 groups and research the purpose of Clothing, stationary and charity shops.s and feedback to the group.
C) Tutor to recap previous tasks and discuss information researched by the group. Tutor to introduce individual task:
Learners to research tasks to identify 3 local, 3 national Clothing, stationary and charity shops..
Task to be time bound E.g 15 minutes
Demonstrate:
A) Learners work in small groups to research the purpose of one of the retail business’ Clothing, stationary and charity shops and feed back to the group.
B) learners to work individually to identify local businesses in the area giving a minimum of 3 examples of Clothing, stationary and charity shops.and identify some of the products they may find there.
Learners can use the research log provided:
Consolidate:
What have you learnt today?
Have you ever used any of these Businesses and what was your experience like? Positive and Negative
Review learning objectives? How have we achieved them?
What happens next?
Learning objective:
Learners will be able to explain local and national Coffee and book shops. and describe their purpose and the products they sell.
Connect:
Introduction to unit and learning Aims
Recap previous lessons around Supermarkets and corner shops..
Activate
A) Lesson focus will be around Retail business selling products or food including:
Coffee shops and book shops
National - Costa, Starbucks, Waterstones and Amazon
Local - Cafes Local Book shops
Products on offer
Job roles
Customer types
opening times
closed times - Christmas, religious holidays etc.
B) Tutor to introduce research task to the group:
Learners work in 2 groups and research the purpose of Clothing, stationary and charity shops.s and feedback to the group.
C) Tutor to recap previous tasks and discuss information researched by the group. Tutor to introduce individual task:
Learners to research tasks to identify 3 local, 3 national Cafes Local Book shops.
Task to be time bound E.g 15 minutes
Demonstrate
A) Learners work in small groups to research the purpose of one of the retail business Cafes Local Book shops and feed back to the group.
B) learners to work individually to identify local businesses in the area giving a minimum of 3 examples of Cafes Local Book shops and identify some of the products they may find there.
Learners can use the research log provided:
Consolidate:
What have you learnt today?
Have you ever used any of these Businesses and what was your experience like? Positive and Negative
Review learning objectives? How have we achieved them?
What happens next?
Learning objective:
Learners will be able to present detailed information around retail businesses outlining job roles available within those stores.
Connect:
Introduction to unit and learning Aims
Recap previous lessons around coffee shops and book shops.
Activate
A) Tutor to recap section of teaching around types and purpose of business focusing on retail business selling products.
Group discussion around information within the research log.
B) Tutor to introduce learning task:
Learners to create information leaflets advising members of the community around retail business with a focus on National and local businesses and their services.
time to complete task: 1 hour
Demonstrate
A) Learners to participate within group discussion
B) learners to complete an information leaflet task set by the tutor. (1.6)
Learners can use the research log provided:
Review learning objectives? How have we achieved them?
Learning objective
Learners will be able to explain local and national Hairdressers and beauty salons and describe their purpose and the products they sell.
Connect:
Introduction to unit and learning Aims
Learners to complete thought shower around Types and purpose of Businesses focusing on:
Business selling a service
Learners to discuss businesses they already are aware of.
Activate
A)Lesson focus will be around Retail business selling services including:
Hairdressers and beauty salons
National -
Local -
Products on offer
Job roles
Customer types
opening times
closed times - Christmas, religious holidays etc.
B)Tutor to introduce research task to the group:
Learners work in 2 groups and research the purpose of Hairdressers and beauty salons
and feedback to the group.
C) Tutor to recap previous tasks and discuss information researched by the group. Tutor to introduce individual task:
Learners to research tasks to identify 3 local, 3 national Hairdressers and beauty salons.
Task to be time bound E.g 15 minutes
Demonstrate
A) Learners work in small groups to research the purpose of one of the retail business’ Hairdressers and beauty salons and feed back to the group.
B) learners to work individually to identify local businesses in the area giving a minimum of 3 examples of both Hairdressers and beauty salons and identify some of the products they may find there.
Learners can use the research log provided:
Have you ever used any of these Businesses and what was your experience like? Positive and Negative
Review learning objectives? How have we achieved them?
Learning objective:
Learners will be able to explain local and national Plumbers and electricians and describe their purpose and the services they sell.
Connect:
Introduction to unit and learning Aims
Recap previous lessons around Hairdressers and beauty salons and corner shops..
Learners to discuss businesses they already are aware of.
Learners to review comments by tutor and complete Individual feedback slip
T0079QT Feedback Slip 1-0Nov21
A)Lesson focus will be around Retail business selling services including:
B)Tutor to introduce research task to the group:
Learners can use the research log provided:
Have you ever used any of these Businesses and what was your experience like? Positive and Negative
Review learning objectives? How have we achieved them?
Learning objective:
Learners will be able to explain local and national Transport, medical and non for profit organisations and describe their purpose and the products they sell.
Connect:
Introduction to unit and learning Aims
Recap previous lessons around Plumbers and electricians and corner shops.
Learners to discuss businesses they already are aware of.
Activate
A) Lesson focus will be around business selling services including:
Transport, medical and non for profit organisations
National - Rail, bus, taxi, doctors, dentists, sports clubs/ businesses
Local -
Products on offer
Job roles
Customer types
opening times
closed times - Christmas, religious holidays etc.
B)Tutor to introduce research task to the group:
Learners work in 2 groups and research the purpose of Transport, medical and non for profit organisations and feedback to the group.
C) Tutor to recap previous tasks and discuss information researched by the group. Tutor to introduce individual task:
Learners to research tasks to identify 3 local, 3 national Transport, medical and non for profit organisations
Task to be time bound E.g 15 minutes
Demonstrate
A) Learners work in small groups to research the purpose of one of the business that provide services; Transport, medical and non for profit organisations and feed back to the group.
B) learners to work individually to identify local businesses in the area giving a minimum of 3 examples of Transport, medical and non for profit organisations and identify some of the products they may find there.
Learners can use the research log provided:
Have you ever used any of these Businesses and what was your experience like? Positive and Negative
Review learning objectives? How have we achieved them?
Learning objective:
Learners will be able to explain local and businesses with an administrative focus and describe their purpose and the products they sell.
Connect:
Introduction to unit and learning Aims
Recap previous lessons around businesses selling a service
Introduce new are Businesses with an administrative focus
Learners to discuss businesses they already are aware of.
Activate
A)Lesson focus will be around business with an administrative focus including:
accountants, solicitors and marketing organisations
National - Rail, bus, taxi, doctors, dentists, sports clubs/ businesses
Local -
Products on offer
Job roles
Customer types
opening times
B) Tutor to introduce research task to the group:
Learners work in 2 groups and research the purpose businesses with an administrative focus and feedback to the group.
C) Tutor to recap previous tasks and discuss information researched by the group. Tutor to introduce individual task:
Learners to research tasks to identify 3 local, 3 national businesses with an administrative focus
Task to be time bound E.g 10 minutes
D) tutor to extend previous tasks by asking learners to create a poster presentation around 1 business with an administrative focus. Poster presentation needs to identify:
What type of business
What they do and who do they work for
Local and national businesses
Who they cater for,
Demonstrate
B) Learners work in small groups to research the purpose of one of the businesses with an administrative focus and feed back to the group.
C) learners to work individually to identify local businesses in the area giving a minimum of 3 examples of businesses with an administrative focus and identify some of the products they may find there.
Learners can use the research log provided:
D) Learners to create poster presentation around 1 businesses with an administrative focus
Have you ever used any of these Businesses and what was your experience like? Positive and Negative
Review learning objectives? How have we achieved them?
Learning objective
Learners will be able to explain the types of customers needs.
Connect:
Recap previous lesson around services with an administrative focus
introduce learning aims
Activate
1) Tutor to lead group discussion around customer needs including:
customers want value for money
convenience
quality
some might want to consider the local environment E.g using recyclable materials etc.
2) Tutor to go through newspaper article outlining key features of a newspaper article
Bold headlines
key information
Factual
colour-full
Demonstrate
1) Learners to participate in group discussion around customer needs
2) Individual Learners to a create newspaper article outlining customer needs from business. (1.7)
Consolidate:
What have you learnt today?
Review learning objectives? How have we achieved them?
Re-Complete thought shower from week 1 and work out scores.
What happens next?
Connect:
Recap previous lesson around services with an administrative focus
introduce learning aims
Activate
Tutor to lead group discussion around customer needs including:
customers want value for money
convenience
quality
some might want to consider the local environment E.g using recyclable materials etc.
Tutor to go through newspaper article outlining key features of a newspaper article
Bold headlines
key information
Factual
colourful
Demonstrate
Learners to participate in group discussion around customer needs
Individual Learners to a newspaper article outlining customer needs from business. (1.6)
Consolidate:
What have you learnt today?
Review learning objectives? How have we achieved them?
Re-Complete thought shower from week 1 and work out scores.
What happens next?
Connect
Tutor introduction to assignment and hand out of assignment brief. Learners to read assignment briefs.
Activate
Tutor to lead discussion around assignment and confirm hand out date and hand in date. Discussion around assignment brief and structure and how it should be constructed.
Demonstrate
Learners begin assignments and work through individually at their own pace ensuring they meet key deadlines.
Consolidate:
review of lesson with Q and A to check understanding.