Unit brief
Learners will develop the skills required to organise and contribute to running a small enterprise event to raise money for a cause.
Unit information
Do you enjoy going to events organised by other people? Perhaps you like organising activities and events for you and your friends? Businesses run events to raise money for different causes, for example a cake sale or flea market to raise money for a charity.
In this unit, you will learn how to plan and contribute to the running of a small enterprise event such as a local fundraising activity or a vintage clothes sale. You will work with others to organise and plan the event and then take a role on the day to ensure the event is enjoyable and successful. You will develop skills in planning and working well with other people. You will learn how to work within a timeframe and manage the event budget by not spending more money than you have been allocated for the event. You will also learn to multitask and communicate with others during the running of the event.
The transferable and sector skills you develop in this unit can enable you to progress to further learning. They will also support you in completing the core skills units in Group A of the qualification.
Learning Aims
A Contribute to the organisation of an event
B Work as part of a team to run an event.
Unit tracking sheet
Tracking sheet for learners completing B10
Learning Content
Lessons
Learning objectives
learners will understand the concept of event planning.
learners will explore various types and purposes of small events.
learners will grasp the significance of raising money through events.
Connector: (10 minutes):
Begin by asking learners if they have ever been to or heard of an event. Allow a few learners to share their experiences or examples.
Learners to complete thought shower around running an event.
Discuss learning Aims and assessment criteria.
Explain that in today's lesson, they will learn about event planning and explore different types and purposes of small events.
Activate / Demonstrate:
A1: Defining Event Planning (15 minutes):
Define the concept of event planning: the process of organising and managing an event from inception to execution.
Discuss the key components of event planning, including setting objectives, budgeting, logistics, and marketing.
2: Types and Purposes of Small Events (25 minutes):
Present various types of small events, such as charity fundraisers, school fairs, community gatherings, and awareness campaigns.
Discuss the purposes of these events, such as raising money for a cause, celebrating milestones, or creating awareness for important issues.
Show images or examples of different types of events to make it more engaging.
3: Significance of Raising Money through Events (20 minutes):
Explain why raising money through events is significant:
Supports charitable causes and organisations.
Funds community projects and initiatives.
Helps individuals and groups achieve financial goals.
Discuss the impact of fundraising events on local communities and global issues.
Group Activity: Event Planning Scenario (15 minutes):
Divide the class into small groups and provide each group with a scenario card that describes a fictional small event, its purpose, and potential challenges.
In their groups, learners should discuss and outline the initial steps they would take to plan and organise the event.
Encourage creativity and problem-solving.
Consolidate: (5 minutes):
Summarise the key points of the lesson, emphasising the importance of event planning, the diversity of small events, and the significance of fundraising through events.
Ask learners if they have any questions or if there's anything specific they would like to learn more about in future lessons.
Introduce next lesson
Assessment:
Assess learners' understanding through their participation in the group activity and their engagement during class discussions.
Review their homework assignments to gauge their ability to apply the concepts learned in the lesson.
Learning objectives
Learners will explore factors to consider when organising an event, including budget, target audience, venue, and advertising.
Learners will understand the importance of these factors in successful event planning.
Connector (10 minutes):
Begin by reviewing the previous lesson on event planning and types of small events.
Explain that in this lesson, learners will delve into the important factors that need to be considered when organising an event.
Activate / Demonstrate
1: Factors to Consider (15 minutes):
Discuss the key factors to consider when organising an event:
Budget: How much money is available and how it will be allocated.
Target Audience: Who the event is intended for and their preferences.
Venue: The location, size, accessibility, and cost.
Advertising: How to promote the event effectively.
Emphasise that each of these factors plays a crucial role in event success.
2: Group Discussions (25 minutes):
Divide the class into small groups.
Provide each group with a scenario card that describes a fictional event and its unique characteristics, including budget constraints, the target audience, venue options, and advertising needs.
In their groups, learners should discuss how they would address each of these factors for the given event scenario.
Encourage learners to brainstorm creative solutions and make decisions based on their understanding of the factors.
3: Group Presentations (20 minutes):
Ask each group to present their findings and solutions to the class.
Facilitate a discussion after each presentation, allowing for questions and feedback from the class.
Emphasise the diversity of approaches and considerations based on the unique event scenarios.
4: Real-World Examples (15 minutes - optional):
Share real-world examples of event budgets and advertising materials if available.
Discuss how professionals use these materials to plan and promote events successfully.
Consolidate (5 minutes):
Summarise the key points of the lesson, highlighting the importance of carefully considering factors such as budget, target audience, venue, and advertising in event planning.
Reinforce that successful events are a result of thoughtful planning and attention to these details.
Introduce the next lesson
Assessment:
Assess learners' understanding through their participation in group discussions, their ability to address the factors in the provided scenarios, and their contributions during the group presentations.
Review their homework assignments to gauge their application of budgeting and advertising concepts.
Learning objectives
Learners will understand the importance of roles and responsibilities in event planning.
Learners will be introduced to various roles within an event team, including front of house, sales, and administration.
Connector (10 minutes):
Begin by reviewing the previous lesson on factors to consider in event planning.
Explain that in this lesson, learners will learn about the significance of roles and responsibilities within an event team.
Activate / Demonstrate
1: Importance of Roles and Responsibilities (15 minutes):
Discuss the importance of clearly defined roles and responsibilities in event planning:
Ensures that tasks are distributed efficiently.
Helps team members know their responsibilities.
Reduces confusion and overlaps in tasks.
Emphasise that effective teamwork relies on everyone knowing their role.
2: Introducing Various Event Roles (30 minutes):
Introduce various roles within an event team:
Front of House: Responsible for guest services, greeting attendees, and managing the event's entrance.
Sales: Handles product sales, ticketing, or fundraising during the event.
Administration: Manages paperwork, records, and logistics behind the scenes.
Describe the specific responsibilities of each role, such as ticketing, customer service, or record-keeping.
Optionally, show sample event organisation charts to illustrate how roles fit within a team.
3: Group Discussions (25 minutes):
Divide the class into small groups.
Provide each group with a scenario or description of an event (e.g., a charity fundraiser, a school fair, or a community event).
In their groups, learners should:
Identify key roles that would be necessary for their assigned event.
Discuss the responsibilities associated with each role.
Encourage learners to think critically about the unique needs of their assigned events.
4: Role Exploration (10 minutes):
Reconvene as a class and have each group share the roles they identified and the responsibilities associated with those roles.
Discuss commonalities and differences between roles in various types of events.
Consolidate (5 minutes):
Summarise the key points of the lesson, emphasising the significance of roles and responsibilities in successful event planning.
Reinforce that each role contributes to the overall success of an event.
Introduce next lesson
Assessment:
Assess learners' understanding through their participation in group discussions, their ability to identify roles and responsibilities for their assigned event scenarios, and their contributions during the class discussion on role exploration.
Learning objectives
By the end of this lesson, learners will understand the importance of teamwork in event planning and execution and develop effective communication skills within a team.
Connector (15 minutes)
Recap previous lesson around Roles and responsibilities
Explain that today's lesson is about working together effectively, just like they did in the icebreaker.
Activate / demonstrate
1: The Importance of Teamwork (15 minutes)
Present a brief slideshow or discussion about what teamwork is and why it's essential in event planning and execution.
Discuss the benefits of teamwork, such as sharing ideas, dividing tasks, and providing support.
Share real-life examples of successful events that required teamwork.
2: Teamwork Scenarios (20 minutes)
Hand out scenarios related to teamwork in event planning. Example scenarios:
Scenario 1: Planning a school dance.
Scenario 2: Organising a charity bake sale.
Scenario 3: Preparing a surprise birthday party.
In small groups, ask learners to read and discuss their assigned scenarios.
Each group should identify:
Challenges they might face.
How they can use teamwork to overcome these challenges.
Have each group share their findings with the class.
: Teamwork Skills (15 minutes)
Discuss essential teamwork skills, such as communication, active listening, cooperation, and problem-solving.
Emphasise the significance of effective communication within a team.
4: Communication Exercise (15 minutes)
Divide the class into pairs.
Provide each pair with a problem-solving activity that requires clear communication. Example: "Build the tallest tower using only index cards and tape."
Set a time limit and observe each pair's progress.
After the activity, discuss what went well and what challenges they faced due to communication issues.
5: Teamwork Poster (5 minutes)
Provide each learner with a sticky note and marker.
Ask them to write one word that represents a quality of effective teamwork. For example, "listening," "cooperation," "trust."
Have learners place their sticky notes on a flipchart or poster paper titled "Teamwork Qualities."
Consolidate(5 minutes)
Summarise the importance of teamwork in event planning and execution.
Ask learners to reflect on one thing they learned about teamwork and effective communication today.
Encourage them to use these skills in their future group projects and events.
Introduce next lesson
Assessment:
Assess learners' understanding of teamwork and effective communication through class participation, group discussions, and their reflections.
Extension Activities (if time allows):
Role-play exercises where learners practise effective communication within a team.
Guest speaker or video presentation from a professional event planner highlighting the importance of teamwork in their field.
Organise a small class event (e.g., a mini-festival or charity drive) where learners work together to plan and execute it, applying the concepts learned in the lesson.
Learning objectives
By the end of this lesson, learners will understand the importance of thorough event planning, learn about setting up a venue, identify health and safety considerations, and explore strategies for meeting deadlines during event preparation.
Connector (10 minutes)
Recap the previous lesson on teamwork and effective communication.
Explain that today's lesson will focus on the next steps in event planning, specifically venue setup, health and safety considerations, and meeting deadlines.
Activate / Demonstrate
1: The Importance of Thorough Event Planning (15 minutes)
Start with a brief discussion or slideshow about the importance of thorough event planning.
Highlight how a well-organised plan can save time, resources, and prevent potential issues during an event.
2: Venue Setup (20 minutes)
Discuss the importance of choosing the right venue for an event.
Explain the various elements that need to be considered when setting up a venue, including seating arrangements, decorations, lighting, and sound systems.
Show pictures or diagrams of different event setups and ask learners to identify key features.
Provide a handout with a venue setup checklist for learners to review.
3: Health and Safety Considerations (20 minutes)
Discuss the critical importance of health and safety at events.
Share real-life examples of events where health and safety precautions were crucial.
Provide learners with safety and emergency procedures documentation for a hypothetical event.
In groups, have learners review the document and identify potential hazards and safety measures.
Each group presents their findings to the class.
4: Meeting Deadlines (15 minutes)
Discuss the challenges of meeting deadlines during event preparation.
Introduce time management strategies such as creating a timeline, setting specific tasks, and prioritising responsibilities.
Share tips on handling unexpected delays and staying organised.
Ask learners to share their own strategies for meeting deadlines.
5: Scenario-based Discussion (10 minutes)
Present a scenario where an event planner is faced with a last-minute change or emergency.
Discuss as a class how the planner should react, make decisions, and communicate with the team to ensure the event's success while adhering to safety guidelines.
Consolidate (5 minutes)
Summarise the key points from the lesson: thorough planning, venue setup, health and safety considerations, and meeting deadlines.
Ask learners to reflect on one aspect they found most interesting or challenging.
Introduce next lesson
Assessment:
Assess learners' understanding through participation in discussions, group activities, and their reflections on the lesson.
Extension Activities (if time allows):
Invite a guest speaker, such as an event planner or safety expert, to share their experiences and insights.
Conduct a practical activity where learners create a simple event plan for a school activity or fundraiser, including venue setup and safety considerations.
Role-play exercises to practise handling last-minute changes and emergencies during event planning.
Learning objectives
By the end of this lesson, learners will understand the importance of individual roles and responsibilities during an event, explore problem-solving strategies for handling unexpected challenges, and gain insights into event execution.
Conector (10 minutes)
Recap the previous lessons on teamwork, thorough event planning, venue setup, health, and safety considerations, and meeting deadlines.
Explain that today's lesson will focus on executing an event, with a specific emphasis on individual roles, responsibilities, and problem-solving during the event.
Activate/ Demonstrate
1: The Importance of Individual Roles and Responsibilities (15 minutes)
Begin with a brief discussion or presentation on the significance of well-defined roles and responsibilities during an event.
Share examples of different roles like event coordinator, emcee, security, ticket sales, etc.
Explain how clear responsibilities contribute to the smooth operation of an event.
2: Assigned Roles and Responsibilities (20 minutes)
Provide learners with a list of roles and responsibilities related to a hypothetical event. Example roles might include:
Event coordinator
Emcee
Ticket sales
Ushers
First-aid personnel
Security
In groups, assign each group a role and its corresponding responsibilities.
Groups brainstorm and discuss how they would carry out their assigned tasks during the event.
Each group presents their plan to the class.
3: Problem-Solving Strategies (20 minutes)
Discuss the inevitability of unexpected challenges during events.
Introduce problem-solving strategies such as:
Identifying the problem
Gathering information
Brainstorming solutions
Evaluating solutions
Implementing a solution
Reflecting on the outcome
Provide problem-solving scenarios related to events (e.g., a performer canceling at the last minute, a technical glitch with sound equipment, a lost item at the venue).
In groups, learners analyse the scenarios using the problem-solving steps and present their proposed solutions to the class.
4: Scenario-Based Role Play (20 minutes)
Create a role-play scenario where a team member faces a challenge related to their assigned role during an event.
Assign roles and challenges to learners and have them act out how they would handle the situation using the problem-solving strategies discussed.
Encourage classmates to provide feedback and suggestions after each role-play.
Consolidate (5 minutes)
Summarise the key points from the lesson: individual roles and responsibilities, problem-solving during events.
Ask learners to reflect on one thing they learned about executing an event effectively.
Introduce next lesson
Assessment:
Assess learners' understanding through participation in discussions, group activities, role plays, and their reflections on the lesson.
Extension Activities (if time allows):
Guest speaker or video presentation from an event organiser who shares their experiences in assigning roles, handling unexpected challenges, and effective problem-solving during events.
Organise a mini-event within the classroom where learners take on the assigned roles and responsibilities to apply what they've learned.
Explore different types of events (e.g., sports events, music concerts, charity fundraisers) and discuss the specific roles and challenges associated with each.
Learning objectives
By the end of this lesson, learners will understand the importance of excellent customer service during events, learn techniques for addressing customer needs and concerns, and be able to apply these skills in event scenarios.
Connector: (10 minutes)
Begin by asking learners if they have ever experienced excellent customer service or a memorable event. Discuss what made those experiences stand out.
Explain that today's lesson will focus on the role of excellent customer service during events.
Activate / Demonstrate
1: The Importance of Excellent Customer Service (15 minutes)
Discuss the significance of excellent customer service in creating positive event experiences.
Share examples of how poor customer service can negatively impact an event.
Show a short video clip or case study highlighting an event with exceptional customer service.
2: Techniques for Addressing Customer Needs and Concerns (20 minutes)
Present a list of customer service techniques and skills, such as active listening, empathy, problem-solving, and effective communication.
Explain each technique and its importance in addressing customer needs and concerns.
Provide examples of how these techniques can be applied during an event.
Engage in a brief class discussion about scenarios where these techniques would be useful.
3: Customer Service Role-Play (20 minutes)
Distribute role-play cards with different customer and event staff roles (e.g., event attendee, ticket sales representative, food vendor, security personnel).
Create scenarios where learners act out interactions between customers and event staff.
Encourage learners to apply the customer service techniques discussed in Activity 2 during their role-play.
After each role-play, have the class discuss what went well and how the situation could have been handled better.
4: Customer Service Scenarios (15 minutes)
Provide learners with handouts containing customer service scenarios related to events (e.g., a lost ticket, a complaint about food quality, a late performer).
In pairs or small groups, have learners analyse the scenarios and discuss how they would address the customer's needs and concerns using the techniques discussed.
Groups share their responses with the class.
Consolidate (5 minutes)
Summarise the key points from the lesson: the importance of excellent customer service, techniques for addressing customer needs and concerns.
Ask learners to reflect on one technique they found most valuable for providing excellent customer service during events.
Introduce next lesson
Assessment:
Assess learners' understanding through their participation in discussions, role-plays, scenario analysis, and their reflections on the lesson.
Extension Activities (if time allows):
Invite a guest speaker from the events industry who can share their experiences and insights into providing exceptional customer service.
Conduct a mock event where learners take on various roles and practice customer service techniques in a real event setting.
Explore customer service in different event contexts, such as sports events, music festivals, and community gatherings. Discuss the unique challenges and opportunities in each setting.
Learning objectives
By the end of this lesson, learners will understand the critical role of effective communication in event success, explore strategies for preventing and handling communication breakdowns, and be able to apply these skills in event planning and execution.
Connector (10 minutes)
Begin by discussing with learners the importance of effective communication in their daily lives.
Relate this importance to events and explain that today's lesson focuses on communication in event planning and execution.
Activate / Demonstrate
1: The Role of Effective Communication (15 minutes)
Present a discussion or a slideshow on the significance of effective communication in ensuring the success of events.
Share examples of how miscommunication can lead to problems in event planning and execution.
Highlight the positive impact of clear, concise communication.
2: Strategies for Preventing Communication Breakdowns (20 minutes)
Discuss common causes of communication breakdowns, such as unclear instructions, misunderstandings, and lack of information.
Present strategies for preventing communication breakdowns, including active listening, asking clarifying questions, using written communication, and setting clear expectations.
Engage in a class discussion about scenarios where these strategies could be applied effectively.
3: Communication Role-Play (20 minutes)
Distribute role-play cards with different event staff roles (e.g., event coordinator, vendor, performer, security personnel).
Create scenarios where learners act out interactions between event staff members, highlighting communication challenges.
Encourage learners to apply the prevention strategies discussed in Activity 2 during their role-play.
After each role-play, have the class discuss what went well and how the situation could have been handled better.
4: Handling Communication Breakdowns (15 minutes)
Provide learners with handouts containing communication breakdown scenarios related to events (e.g., a misunderstanding between event coordinator and vendors, miscommunication about the event schedule).
In pairs or small groups, have learners analyse the scenarios and discuss how they would handle the communication breakdown using the prevention strategies.
Groups share their responses with the class.
Consolidate (5 minutes)
Summarise the key points from the lesson: the role of effective communication, strategies for preventing and handling communication breakdowns.
Ask learners to reflect on one strategy they found most valuable for effective communication during events.
Introduce next lesson
Assessment:
Assess learners' understanding through their participation in discussions, role-plays, scenario analysis, and their reflections on the lesson.
Extension Activities (if time allows):
Invite a guest speaker, such as a communication expert or event planner, to share their experiences and insights into effective communication in event management.
Conduct a mock event planning session where learners practice using effective communication strategies to plan an event.
Explore various forms of communication commonly used in event planning, such as emails, meetings, and event planning software. Discuss best practices for each.
Learning objectives
By the end of this lesson, learners will understand the significance of post-event activities, including evaluation and reflection, and be aware of the process of clearing the venue and tidying up after an event.
Connect (10 minutes)
Begin by discussing with learners the importance of post-event activities in the overall event planning and execution process.
Explain that today's lesson will focus on what happens after an event ends, including evaluation and venue cleanup.
1: The Significance of Post-Event Activities (15 minutes)
Present a discussion or a slideshow on why post-event activities are crucial.
Highlight the value of feedback, learning from mistakes, and maintaining a positive image for future events.
Share examples of events that faced issues during the post-event phase due to poor planning.
2: Post-Event Evaluation (20 minutes)
Discuss the importance of evaluating an event's success and areas for improvement.
Provide learners with a list of post-event evaluation questions (e.g., What went well? What could have been better? Were customer needs met? Were goals achieved?).
Engage in a class discussion about how to gather feedback from attendees, staff, and stakeholders.
Explain that this feedback will be used to make future events even better.
3: Venue Cleanup Process (20 minutes)
Share a list of venue cleanup responsibilities and tasks that need to be completed after an event (e.g., removing decorations, cleaning up trash, dismantling equipment).
Discuss the importance of leaving the venue in the same condition, if not better, than it was before the event.
Highlight safety considerations, especially when dealing with potentially hazardous materials.
Emphasise teamwork and coordination in the cleanup process.
4: Venue Cleanup Simulation (15 minutes)
Create a simplified scenario where learners act as a cleanup crew responsible for tidying up a mock event space (e.g., a classroom with decorations).
Assign roles and responsibilities to learners and provide them with the list of cleanup tasks.
Have learners work together to complete the cleanup within a set time frame.
Afterward, discuss what went well, any challenges faced, and how they could improve their cleanup process.
Consolidate(5 minutes)
Summarise the key points from the lesson: the significance of post-event activities, post-event evaluation, and venue cleanup.
Ask learners to reflect on one aspect of post-event activities they found most valuable for event planning.
Introduce the next lesson
Assessment:
Assess learners' understanding through their participation in discussions, venue cleanup simulation, and their reflections on the lesson.
Extension Activities (if time allows):
Invite a guest speaker from an event management company or venue to discuss the challenges and importance of venue cleanup.
Create a mock post-event evaluation form for a fictional event and have learners complete it as if they were attendees.
Organise a small-scale event within the classroom or school, and have learners plan and execute it. Then, guide them through the post-event evaluation and cleanup process as a practical exercise.
Learning objectives
By the end of this lesson, students will review and consolidate their understanding of the event planning and execution process, share reflections on their individual and team experiences, and identify key takeaways for future events.
Connector (10 minutes)
Begin by briefly summarising the topics covered in previous lessons, including teamwork, customer service, communication, post-event activities, and more.
Explain that today's lesson will provide an opportunity for students to reflect on their experiences and learning throughout the event planning and execution process.
Activate / Demonstrate
1: Reviewing the Event Planning and Execution Process (15 minutes)
Display an event planning timeline chart on the board or screen.
Walk through each stage of the process, from initial concept to post-event activities, summarizing key points.
Encourage students to ask questions or seek clarification on any aspect of the process.
2: Individual Reflection (20 minutes)
Distribute individual reflection worksheets to students.
Ask them to take some time to individually reflect on their experiences and learning during the event planning and execution process.
Provide prompts such as:
What was your role in the team, and how did it contribute to the event's success?
What challenges did you face, and how did you overcome them?
What did you learn about teamwork, communication, customer service, and event management?
Allow students to write down their thoughts and insights.
3: Team Reflection (20 minutes)
Distribute team reflection worksheets to students.
In their event planning teams, have students discuss and record their team's experiences and learning during the event planning and execution process.
Provide prompts such as:
What worked well within your team, and why?
Were there any communication breakdowns or conflicts, and how were they resolved?
How did your team provide excellent customer service?
What would you do differently in future events based on your experiences?
Encourage each team to share some of their key insights with the class.
4: Sharing Insights and Takeaways (20 minutes)
Open the floor to students to share some of their individual and team insights and takeaways.
Facilitate a discussion by asking questions like:
What was the most challenging aspect of the event planning process?
How did your team handle unexpected challenges or changes?
What was the most rewarding part of the entire process?
Encourage students to listen and learn from each other's experiences.
Consolidate (5 minutes)
Summarise the main takeaways from the discussion.
Ask students to think about how they can apply the knowledge and skills gained from this event planning experience to future projects or events.
Highlight the value of reflection and continuous improvement in event planning and other aspects of life.
Introduce next lesson (assignment handout)
Assessment:
Assess students' understanding through their participation in discussions, their reflection worksheets, and their active engagement in sharing insights and takeaways.
Extension Activities (if time allows):
Organise a mini-event or project within the classroom to apply the lessons learned from the entire event planning process.
Explore case studies of successful events and have students analyze what made them successful.
Invite a guest speaker who has experience in event planning and execution to share their insights and experiences with the students.
Connect:
Recap previous lesson around services with an administrative focus
introduce learning aims
Activate
Tutor to lead group discussion around customer needs including:
customers want value for money
convenience
quality
some might want to consider the local environment E.g using recyclable materials etc.
Tutor to go through newspaper article outlining key features of a newspaper article
Bold headlines
key information
Factual
colourful
Demonstrate
Learners to participate in group discussion around customer needs
Individual Learners to a newspaper article outlining customer needs from business. (1.6)
Consolidate:
What have you learnt today?
Review learning objectives? How have we achieved them?
Re-Complete thought shower from week 1 and work out scores.
What happens next?
Connect
Tutor introduction to assignment and hand out of assignment brief. Learners to read assignment briefs.
Activate
Tutor to lead discussion around assignment and confirm hand out date and hand in date. Discussion around assignment brief and structure and how it should be constructed.
Demonstrate
Learners begin assignments and work through individually at their own pace ensuring they meet key deadlines.
Consolidate:
review of lesson with Q and A to check understanding.