Embedded Files
Unit in Brief
Learners will have the opportunity to develop and practise the skills needed to work as part of a team and be professional in a salon.
Unit Introduction
This unit will help you to develop a professional image and practise using communication skills and carrying out a range of tasks in a salon as part of a team. It is likely that the starting role you undertake will be that of a salon assistant; in this role, you will be expected to help out around the salon, perhaps by answering phones, looking after clients, preparing nail stations or folding towels.
All these jobs are essential and will help you to gain valuable all-round salon experience. You must always look and behave in a professional manner, whatever your role in the salon. In this unit, you will learn how to present and maintain a professional image in a salon environment. Being friendly and polite to both customers and colleagues is an important aspect of working in a salon, as is personal hygiene and helping to maintain a safe and hygienic working environment.
The experience gained in this unit will help you to develop practical skills in a range of salon-related tasks, forming the foundation for future development. The transferable and sector skills you develop in this unit can enable you to progress to further learning. They will also support you in completing the core skills units in Group A of the qualification.
Learning Aims:
A Work with others to provide support for salon-related tasks
B Carry out salon-related tasks in a professional manner.
Tracking Sheet
Tracking sheet for learners completing HB7
Key Words
Learning Content
Lesson
Lesson 1 - Introduction to Salon-related tasks
Lesson 1 - Introduction to Salon-related tasks
Learning Objectives:
Understand various tasks involved in maintaining a salon.
Recognise the importance of these tasks in the overall operation of a salon.
Success Criteria:
Learners can list and describe at least five different salon-related tasks.
Learners can explain the importance of these tasks in maintaining a professional salon environment.
Connector (15 mins):
:Brief discussion on the general environment of a salon.
Learners to complete thought shower HB7.1
Learners to be introduced to HB7 Key words HB7.2
Introduction: Present the importance of salon-related tasks for smooth operation.
Activate (20 mins):
Presentation: Brief overview of salon-related tasks (sweeping floors, folding towels, sterilising equipment, etc.).
Demonstrate (40 mins):
Group Discussion (20 mins): Discuss the significance of each task in maintaining salon operations.
Pair Activity (20 mins): In pairs, list and describe five different salon tasks and explain their importance.
Consolidate (15 mins):
Review: learners present their task lists and explanations.
Assessment: Live marking of task lists and explanations.
Preview Next Lesson: Brief on skills and qualities needed for salon workers.
Lesson 2 - Skills and qualities for salon workers
Lesson 2 - Skills and qualities for salon workers
Learning Objectives:
Identify key skills and qualities needed for working in a salon.
Understand how these skills and qualities contribute to a positive salon environment.
Success Criteria:
Learners can list and explain at least five skills and qualities important for salon workers.
Learners can demonstrate these skills in role-playing scenarios.
HB7 Skills and Qualities Presentation
Connector (15 mins):
Recap: Review tasks from the previous lesson.
Introduction: Discuss the importance of skills and qualities in salon work.
Activate (20 mins):
Discussion: Key skills and qualities needed in a salon (enthusiastic, energetic, team worker, etc.).
Demonstrate (45 mins):
Role-Playing (30 mins): Practise these skills and qualities through scenarios in small groups.
Individual Activity (15 mins): List and explain at least five important skills and qualities.
Consolidate (10 mins):
Review: Groups share their role-play experiences and skills lists.
Assessment: Live marking of role-playing and skills listing - provide feedback to learners around there examples.
Preview Next Lesson: Brief on tools and equipment for salon tasks.
Lesson 3 - Tools and equipment for salon tasks
Lesson 3 - Tools and equipment for salon tasks
Learning Objectives:
Identify the tools and equipment used in salon tasks.
Understand the proper use and maintenance of these tools and equipment.
Success Criteria:
Learners can list and describe at least five tools and equipment used in salons.
Learners can demonstrate the proper use and maintenance of selected tools and equipment.
Connector (10 mins):
Recap: Review skills and qualities from the previous lesson.
Introduction: Discuss the importance of tools and equipment in salon tasks.
Activate (20 mins):
Presentation: Overview of tools and equipment used in salons (towels, washing machines, etc.).
Demonstrate (50 mins):
Demonstrations (30 mins): Show proper use and maintenance of tools and equipment.
Pair Activity (20 mins): List and describe at least five salon tools and equipment.
Consolidate (10 mins):
Review: Pairs present their tools and equipment descriptions.
Assessment: Live marking of tools listing and descriptions.
Preview Next Lesson: Brief on promoting a professional image.
Lesson 4 - Promoting a profesional image
Lesson 4 - Promoting a profesional image
Learning Objectives:
Understand the importance of maintaining a professional image in a salon.
Learn the key elements of looking professional and following salon policies.
Success Criteria:
Learners can list and explain the key elements of a professional image in a salon.
Learners can create and use a checklist to assess professional image.
Connector (10 mins):
Recap: Review tools and equipment from the previous lesson.
Introduction: Discuss the importance of a professional image in a salon.
Activate (20 mins):
Discussion: Elements of maintaining a professional image (salon colours, hygiene, etc.).
Demonstrate (50 mins):
Group Activity (30 mins): Create a professional image checklist in small groups.
Pair Activity (20 mins): List and explain key elements of a professional image.
HB7.6 Professional Appearance and Conduct in the Salon
Consolidate (10 mins):
Review: Groups share their checklists and key elements.
Assessment: Live marking of checklists and explanations.
Preview Next Lesson: Brief on safe and hygienic working practices.
Lesson 5- Safe and hygienic working practices
Lesson 5- Safe and hygienic working practices
Learning Objectives:
Understand the importance of safe and hygienic practices in a salon.
Learn the key aspects of client comfort, correct posture, health and safety, PPE, COSHH, sterilisation, and safe use of tools.
Success Criteria:
Learners can explain the importance of safe and hygienic practices in a salon.
Learners can demonstrate safe and hygienic practices in practical exercises.
Connector (10 mins):
Recap: Review professional image elements from the previous lesson.
Introduction: Discuss the importance of safe and hygienic practices in a salon.
Activate (20 mins):
Discussion: Safe and hygienic practices (client comfort, posture, PPE, etc.).
Demonstrate (50 mins):
Practical Exercises (30 mins): Demonstrate safe and hygienic practices.
Pair Activity (20 mins): Explain the importance of safe and hygienic practices.
HB7.7 Importance of Safe and Hygienic Practices in a Salon
Consolidate (10 mins):
Review: Pairs present their explanations and practical demonstrations.
Assessment: Live marking of explanations and practical demonstrations.
Preview Next Lesson: Brief on verbal communication with clients and colleagues.
Lesson 6 - Verbal communication with clients and colleagues
Lesson 6 - Verbal communication with clients and colleagues
Learning Objectives:
Develop effective verbal communication skills for interacting with clients and colleagues.
Understand the importance of polite, clear, and respectful communication.
Success Criteria:
Learners can list and explain the key aspects of effective verbal communication in a salon.
Learners can demonstrate effective verbal communication in role-playing scenarios.
Connector (10 mins):
Recap: Review safe and hygienic practices from the previous lesson.
Introduction: Discuss the importance of verbal communication in a salon.
Activate (20 mins):
Discussion: Effective verbal communication (listening, responding, etc.).
Demonstrate (50 mins):
Role-Playing (30 mins): Practise verbal communication skills in scenarios.
Pair Activity (20 mins): List and explain key aspects of effective communication.
Consolidate (10 mins):
Review: Groups share their communication lists and role-play experiences.
Assessment: Live marking of communication skills and lists.
Preview Next Lesson: Brief on non-verbal communication with clients and colleagues.
Lesson 7 - Non-Verbal communication with clients and colleagues
Lesson 7 - Non-Verbal communication with clients and colleagues
Learning Objectives:
Understand the role of non-verbal communication in a salon setting.
Develop skills in using body language, facial expressions, and other non-verbal cues effectively.
Success Criteria:
Learners can explain the importance of non-verbal communication in a salon.
Learners can demonstrate effective non-verbal communication skills in group activities.
Connector (10 mins):
Recap: Review verbal communication skills from the previous lesson.
Learners to complete feedback slip provided from the tutor.
Introduction: Discuss the importance of non-verbal communication in a salon.
Activate (20 mins):
Discussion: Role of non-verbal communication (body language, gestures, etc.).
Demonstrate (50 mins):
Group Activity (30 mins): Practise non-verbal communication through role-playing.
Pair Activity (20 mins): Explain the importance of non-verbal communication.
HB7.9 Non verbal communication
Consolidate (10 mins):
Review: Groups share their role-play experiences and explanations.
Assessment: Live marking of non-verbal communication skills.
Preview Next Lesson: Brief on handling client interactions.
Lesson 8 - Handling client interactions
Lesson 8 - Handling client interactions
Learning Objectives:
Learn how to handle various client interactions professionally and effectively.
Understand the importance of customer satisfaction and service.
Success Criteria:
Learners can list and explain strategies for handling client interactions.
Learners can demonstrate effective handling of client interactions in role-playing scenarios.
Connector (10 mins):
Recap: Review non-verbal communication from the previous lesson.
Introduction: Discuss strategies for handling client interactions.
Activate (20 mins):
Discussion: Handling client interactions (greeting, offering refreshments, etc.).
Demonstrate (50 mins):
Role-Playing (30 mins): Practice handling various client interactions.
Pair Activity (20 mins): List and explain strategies for client interactions.
HB7.11 Dealing with client interactions
Consolidate (10 mins):
Review: Groups share their role-play experiences and strategies.
Assessment: Live marking of client interaction strategies.
Preview Next Lesson: Brief on assisting with salon operations.
Lesson 9 - Assiting with salon operations
Lesson 9 - Assiting with salon operations
Learning Objectives:
Understand the various ways to assist with salon operations.
Develop skills in multi-tasking and prioritising tasks.
Success Criteria:
Learners can describe various ways to assist with salon operations.
Learners can demonstrate effective assistance in a simulated busy salon environment.
Connector (10 mins):
Recap: Review handling client interactions from the previous lesson.
Introduction: Discuss the importance of assisting with salon operations.
Activate (20 mins):
Discussion: Ways to assist with salon operations
Demonstrate (50 mins):
Group Activity (30 mins): Simulate a busy salon environment to practise assisting with operations.
Pair Activity (20 mins): Describe various ways to assist with salon operations.
HB7.12 Dealing with client interactions
HB7.13 Clint Interactions reflection
Consolidate (10 mins):
Review: Groups share their experiences from the simulation and describe assistance methods.
Assessment: Live marking of assistance methods descriptions.
Preview Next Lesson: Brief on comprehensive review and practical application.
Lesson 10 - Comprehensive review and practical application
Lesson 10 - Comprehensive review and practical application
Learning Objectives:
Review and consolidate knowledge and skills learned in previous lessons.
Apply all learned skills in a comprehensive practical scenario.
Success Criteria:
Learners can demonstrate a comprehensive understanding of all topics covered in the course.
Learners can apply learned skills effectively in a mock salon session.
Connector (10 mins):
Recap: Review assistance methods from the previous lesson.
Introduction: Outline the agenda for the comprehensive review and practical application.
Activate (20 mins):
Review: Comprehensive review of salon-related tasks, skills, tools, professional image, safety practices, and communication.
Demonstrate (50 mins):
Mock Salon Session: Conduct a mock salon session where learners perform various tasks, demonstrating their understanding and skills.
Consolidate (10 mins):
Review: Discuss the performance during the mock salon session.
Assessment: Live marking of comprehensive understanding and practical application.
Conclusion: Summarise the course and highlight key takeaways.
Lesson 11 - Assignment Handout
Lesson 11 - Assignment Handout
Learning objective
Learners to complete assignment using information from brief.
Connect
Tutor introduction to assignment and hand out of assignment brief. Learners to read assignment briefs.
Activate
Tutor to lead discussion around assignment and confirm hand out date and hand in date. Discussion around assignment brief and structure and how it should be constructed.
Demonstrate
Learners begin assignments and work through individually at their own pace ensuring they meet key deadlines.
Consolidate
review of lesson with Q and A to check understanding.
Lesson 12 - Assignment Completion
Lesson 12 - Assignment Completion
Learning objective
Learners to complete assignment using information from brief.
Connect
Tutor introduction to assignment and hand out of assignment brief. Learners to read assignment briefs.
Activate
Tutor to lead discussion around assignment and confirm hand out date and hand in date. Discussion around assignment brief and structure and how it should be constructed.
Demonstrate
Learners begin assignments and work through individually at their own pace ensuring they meet key deadlines.
Consolidate
review of lesson with Q and A to check understanding.
Assignment Brief
Assignment Brief
Tutor Guidance
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