Standardized operations P4
Standardized operations P4
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The standards are necessary to guarantee the stability & the sustainability of the processes. They capitalize the knowledge and, as a reference, allow to detect problems and help to progress.
The standards are necessary to guarantee the stability & the sustainability of the processes. They capitalize the knowledge and, as a reference, allow to detect problems and help to progress.
1- Learn
1- Learn
Definition
It’s the best practice known and applied by all.
A standard is an operating procedure defined according to best best practice and fixed in such a way as to standardise the performance of a task.
The standard, by formalising good practice, enables practices, allows for the maintenance over time of improvements made to the process on the process.
The standard acts as a wedge that prevents a return to return to bad practices.
Methodology
Methodology
Study the practices of the different actors
Analyse best practices
Draft the standard in the form of an operating procedure
Train the actors in the use of the standard
Organization to support you
Organization to support you
Discover and contact the best in Office
Benefits : No improvement possible without standards
- Increases the level of productivity
- Ensures quality while remaining safe
- Ensures stability
- Prevents conflicts and facilitates team management
- Facilitates training
- Allows for the detection of problems
Establishing standards can help us solidify improvements. When we make improvements, it is like pushing a stone to a hillside. Our purpose is to push the stone to the top of the mountain. When the stone reach the top of the mountain, then we let go, what will happen?
Obviously, the stone will follow the slope and fall back to its original place. We had to push it up again and again. How to ensure that the stone does not fall back? The wooden wedges commonly used in carpentry can help us fix the stone to the top of the mountain.
It is the same for improvement. Through standards, we can consolidate and maintain our improvement to sustain the results.
Training(s)
Training(s)
MY -Decathlon Production Requirements FID (DPR)
Inspiration
Inspiration
2- Evaluate
2- Evaluate
Here is the list of observable situations to allow you to evaluate your Organization
This grid corresponds to version 11.2 for which we have changed the vocabulary to make it accessible to all actors at Decathlon (stores, warehouses, factories, brands & services).
To reach a level (A/B/C/D), all the observable situations of the level must be fulfilled.
If none of the observable situations are applied, it means that you have the level E.
Everything in red indicates the people involved in the action.
Everything written in bold black corresponds to the important points of the action.
❶ The standards are necessary to guarantee the stability & the sustainability of the processes. They capitalize the knowledge and, as a reference, allow to detect problems and help to progress
❶ In All Team, Working standards are formalized, known & used by all concerned. The standards covered all repetitive actions and for high-stakes actions at least.
❷ In All Team, The way to presente the standards are adjusted to the situation & users (example : using visual management for emergency).
❸ In All Team, There are regular audits to check the application of the standards. If standard are not used, the root cause are analyzed and actions are taken to ensure standard's uses.
❸ Example : SOP audit, DPR audit, 5s checklist
❶ External regulations are taken into account in the internal standard system
❷ Content of Standards are regularly reviewed to increase performances (example : sharing best practices, analyzing low performance, feedback from audits...).
❸ To boost existing over performance, we analyze and update the corresponding standards for duplicatation.
❹ Operational teammates (and not support team only) are invited to participate to the update/creation of the standards.
❶ External regulations: International regulations, National / local standards & regulations, industrialization standards, etc....
❶ Standards are updated continuously to simplify operations (ex: integrating of new technologies).
❷ The culture of standard is set up in the Organisation, All teammates are involved to participate to the update/creation of the standards.
3- Copy to improve
3- Copy to improve
See below good practices and inspirations, do not hesitate to share the good practices of your Organization by sharing them on Google Currents
CROSS
LOGISTIC
RETAIL
OFFICES
C Level
Bicycle Team
Bilkes Suspension Team
TEX Achat methode woven
TEX Qualité Team
FW - LABO
FW - ET-ATL
FACTORIES
Successful experience led by Baril LI which reorganized the assembly lines of its suppliers (BIKES) : value creation 348k RMB (June 2022)
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