Operational meetings C6

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Your contact Tina WANG

They target to communicate on priorities, to share and to address the problems to ensure the right flow of the operations.

Benefits :

Engage the collective / Create rhythm / Detect problem / Adress/ Decision making using collective intelligence / Engage / Communicate

1- Learn

Explanation(s)

Build a 'robust' routine : HERE

Standard(s)

Grid to evaluate your SUM : HERE

To copy to improve HERE

Training(s) / Workshop (on demand)

Host an Efficient Collective Meeting (decathlon academy)
Collective Meetings, Inspiration from Amelie & Steve (#NetworkEvents)
Lead an effective stand up meeting (CICR) / Workshop on demand

Referents (decathlon academy)

Inspiration

The 4 disciplines of Execution (book)

2- Evaluate

Here is the list of observable situations to allow you to evaluate your Organization

This grid corresponds to version 11.2 for which we have changed the vocabulary to make it accessible to all actors at Decathlon (stores, warehouses, factories, brands & services).

To reach a level (A/B/C/D), all the observable situations of the level must be fulfilled.

If none of the observable situations are applied, it means that you have the level E.

Everything in red indicates the people involved in the action.

Everything written in bold black corresponds to the important points of the action.

❶ Meetings are only held when performances are not good or information needs to be communicated.

❶ Each leader handles a motivating and participatives Operational Meeting on an adapted frequency.

❷ The meetings are formalized with clear standards: What to prepare/Process of the meeting/Dashboards ...etc.

❸ A Performance Dashboard is used during the SUM.

❹ Performances are reviewed (realized vs target), problems are collected and adressesd, critical points are addressed through operational meetings .

❺ After meetings, teammates are clear about priorities & actions for next step.

❶ Adapted frequency: weekly for SUM, monthly for team meeting

❶ There is a synchronised cascading system of Operational Meetings, aiming at fastest communication and decision taking between functional and hierarchical levels

❶ At each level, There is a routine to challenge the system of operational meetings to remain effective according to the current needs

3-Copy to improve

See below specific Examples, Standards and Tools for you to duplicate in your Organization. Do not hesitate to share your own good practices to the referent of this page.

STANDARD for build a "Robust" routine