Registration Configuration
This section allows the admin user to configure security questions for customers when registering via the portal
This section allows the admin user to configure security questions for customers when registering via the portal
Through the following steps, Admin users are able to create security questions for customers who are registering on the portal
Step 1: Admins click on the Registration Configuration tab in the left main navigation menu, then click on Security Questions
Step 2: Admins are able to perform the following actions:
New:
a. Create new security questions and assign them under a certain group
b. Once the user clicks on New, the following page will be displayed to the user that contains:
Question: Enter the desired question to be asked to customers
Group: A dropdown selection from which the Admin selects the desired group to which the above question should be assigned
Save & Cancel buttons: Save changes which will be reflected in the security questions table or Cancel the changes which will return the user to the previous page
2. Edit:
a. Select the required record from the table to be updated, then click Edit
b. A page will be displayed to the Admin that contains the following:
Question: Enter the desired question to be asked to customers
Group: A dropdown selection from which the Admin selects the desired group to which the above question should be assigned
Save & Cancel buttons: Save changes which will be reflected in the security questions table or Cancel the changes which will return the user to the previous page
3. Delete:
a. Admin selects the desired record to be deleted, then clicks Delete
b. A conformation popup is displayed; click OK to remove the record from the table