One Time Payment

This section describes the One Time Payment process for Unregistered NTUA customers

The One Time Payment feature allows customers to pay their bill without the need for registration.

Step 1: Navigate to the NTUA customer self-service homepage at https://www.myntua.com

Step 2: Click the Pay Bill widget under the Quick links section

Step 3: Account Information: The Customer will enter the account number and its details, in addition to the email address.

1. Account Number (Required)

2. Email Address (Required)

When the user enters their valid account number the system will display additional required fields based on their account type (Person / Organization):

If it is an account number associated with a Person, then the following fields will be displayed:

Last 4 of SSN (Required)
Captcha Validation (Required)

If it is an account number associated with an Organization, then the following fields will be displayed:

Invoice Number (Required)
Captcha Validation (Required)

Step 4: Customer completes the captcha then clicks Next.

Step 5: Terms & Conditions: Customers must agree to and acknowledge the Terms and Conditions by clicking the 'I have read and agree to the Terms and Conditions' button; then click Next.

Step 6: Payment: Customers must add a payment method, select the payment amount; then click Review.

Step 7: Review: Customers can view the payment details before it is committed; then click Submit.

Step 8: Confirmation: Customers can view the payment confirmation; then click Close.