The Forgot Username feature allows registered customers to quickly recover their username. This section will describe the customer's experience so that you can provide assistance if necessary.

Step 3: Account Information: The customer will enter the account number and email address that is registered to their NTUA username (Required), then click Next.

Step 4: Confirmation: The customer will receive a confirmation message that an email was sent with the username.

Step 5: Forgot Username Email Message: The customer will receive an email message with their username. They can now log into the portal with the username and their password.