The Forgot Password feature allows customers to self-reset their NTUA password. Customers may initiate the password reset process from the NTUA Homepage.

Step 3: Account Information: The customer will provide the information below & will then click Next:

1. Username (Required)

2. Email Address registered with the NTUA Portal (Required)

Step 4: Security Questions: The customer will answer the security questions they selected during the registration process; then click Next.

1. Security Question 1 [Custom answer defined during customer registration]

2. Security Question 2 [Custom answer defined during customer registration]

3. Security Question 3 [Custom answer defined during customer registration]

Step 5: Reset Password - The customer will:

1. Create a new password

2. Confirm the new password

3. Click the Reset Password button