Admin users can prevent customers from accessing the portal for a certain period, when needed, for maintenance changes. This includes scheduling portal down time for maintenance.

Step 1: Admin navigates to 'Maintenance'

1. Admin can choose to immediately lock the portal from customer use by clicking the 'Yes' radio button for System Outage Active

2. Admin can change the message to be displayed for customers while the portal is locked from the System Outage Message textbox

3. Admin can schedule a time frame for locking the portal by clicking the 'Yes' radio button for Enable Scheduled System Outage

4. Admin is able to define the time frame for the system outage by selecting the Begin Date and Time and the End Date and Time from the respected date fields

5. Admin clicks Save button to save their changes