Mobile - Paperless Billing - Enroll

This section describes the process for a registered NTUA customer to enroll in paperless billing through the Mobile Application

Customers may enroll their contract account in Paperless Billing at any time. When a customer makes a change to their enrollment status the update is made in real-time to the portal system and SAP. Customers who are enrolled in paperless billing will no longer receive a paper copy of their bill.


Step 1: Navigate to the Homepage. Customer will enter their:


Then click Login


Step 2: After logging into the portal, the Customer Dashboard will be displayed. Expand the Communication Preferences widget & locate the Paperless Billing section.

Step 3: The customer selects the Yes, enroll please radio button & then Taps Enroll to continue.

Step 4: A pop-up confirmation will ask the customer to confirm the selected change. Click Proceed.

Step 5: A pop-up will confirm changes have been saved. Click OK.

Step 6: The Dashboard page will reload and display the new enrollment status.