Admin Users
This section describes the actions for administering Admin users & assigning roles
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The user will begin by navigating to the NTUA Portal Homepage.
Step 1: Navigate to the following URL: https://www.myntua.com/. User will enter their 1) Username (must be assigned the role of Admin) and 2) Password, then click Login.
Step 2: If authentication is successful, the user will be navigated to the MiAdmin Homepage, with the Customer Search page opened by default. From the left-hand navigation menu select Admin Users.
Note: Only users with a role of Admin will see the Admin Users section.
Step 3: All admin users are displayed on the Admin User page for viewing. The information for each admin includes:
1. Login Name
2. First Name
3. Last Name
4. Role
Step 4: Admin role-based users can search for admin users (admin, Portal Team & CSR roles) by using the Search button. The following fields are revealed when clicking on the search button:
1. Login Name
2. First Name
3. Last Name
4. Role
After filling the desired search field/s, the user clicks "Search" to see the results of their query.
When a user wants to clean out their search input, they click the Reset button.
Step 5: From this page the user can take Action on each user or Add a New User.
Step 6: To take Action, click on any of the Action icons
a. Edit: Update the information associated with the admin user
b. Delete: Removes the user's admin access
c. Change Password: Create a new password for the admin user
d. Lock / Unlock Account: Prevent or allow users to access their admin account
Step 7: Add a new user by selecting Add a New User & completing the following fields:
Username
First Name
New Password
Last Name
Confirm Password
User Roles: Admin, Portal Team or CSR
Email Address
District (Configurable)
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