Customers with multiple contract accounts registered to their username can designate which contract account loads first when they log into the portal. This account is called their Primary Account and can be changed by following these steps:

Step 1: Click the Profile & Accounts tab in the left-hand navigation menu.

Step 3: Each contract account will have an edit icon button under the Account Actions column. A green check box designates the contract account that is the primary account.

Note: Only one account can be the primary account.

Step 5: Toggle the slider for Set this Account as Primary so that it turns blue, then click Save.

Step 6: The pop-up will close and the Profile page will reload. The Manage Accounts section will now show the new primary account.

NOTE: Changing to a new Primary Account will not remove the previous account from the Username. To delete a contract account from the Username, see Adding and Removing Accounts for Existing Users