Customers may add or remove contract accounts from their NTUA Username.

Step 1: Click the Profile & Accounts tab in the left-hand navigation menu, then click the Manage Accounts tab.

Step 2: Click the Add New Account button.

Step 3: The Add Account pop-up is displayed.

Step 4: Enter the Account Number. If the account number belongs to a Person, the customer will be required to enter the Last 4 digits of their SSN. If the account belongs to an Organization, the customer will be required to enter their Invoice Number. Once all required fields have been completed, click Next.

Step 5: The Program Enrollment pop-up is displayed. The customer must select either yes or no for paperless billing enrollment, then click Submit.

Step 6: The pop-up will close and the Profile & Accounts page will refresh with the new account added to the Manage Accounts view.

• NOTE: Clicking the “Delete” button in the “Account Details” list will remove an account from the customer's NTUA profile

• NOTE: Deleting an account that is enrolled in Paperless Billing will automatically un-enroll ONLY the deleted account from Paperless Billing. The un-enrolled status shall be reflected back to SAP in real-time and will be effective immediately

• NOTE: The customer is able to switch accounts by clicking the “Switch Account” button in the “Account Actions” column to reload the portal with the selected account details (same as utilizing the account switcher widget at the top of the page) 

• NOTE: Clicking the “Edit” button in the “Account Actions” list will allow the customer to assign a nickname to their account and/or select their preferred primary account