The group notification function allows role based Admin users to engage in targeted campaigns by sending custom messages to select registered portal user's portal account notification inbox. Notification messages can be classified as Promotional, Account Management or Bill and Payment

The following steps illustrate the process of sending a notification:

Step 1: Navigate to the following URL: https://www.myntua.com/. User will enter their 1) Username and 2) Password, then click Login

Step 2: If verification is successful, the user will be navigated to the HomePage while the Customer Search page is opened by default. From the left-hand navigation menu select Notifications, then Send Notification.

Step 3: Send Notification page will be displayed. The Admin shall complete the following fields in order to send a notification to users:

1. Template (Option field):

Admin users can select any pre-defined templates that they created in the Manage Templates section

2. Type (Required field):

Admin users must select the type of notification:

a. Promotional

b. Account Management

c. Bill and Payment

3. Recipients/Groups (Required field):

Admin users must select a group of recipients from the popup; the displayed groups are pre-defined in Create & Manage Groups

a. Admin users can select the desired group of recipients from the table

b. Admin users can search for a certain group of recipients by clicking on the Search button and filling in the applicable fields.

4. Subject (Required field):

Admin users must input the desired title of this notification

5. Message (Required field):

Admin users must input the body of the notification.