FEDERAL INFORMATION TECHNOLOGY SHARED SERVICES STRATEGY

Post date: Aug 4, 2016 8:28:08 AM

Table of Contents

I. Overview

The Need to Innovate with Less

II. Definitions, Concepts, and Critical Success Factors

Definitions and Concepts

Critical Success Factors

III. Implementation Strategy

Implementation Milestones for 2012 8 Migrate Two Areas in 2012 8 Agency Enterprise Roadmap / Shared Service Plan

Improving IT Lines of Business

Line of Business Service Plans

Online IT Services Catalog

IV. Policy Considerations

New Policies

Other Policy Considerations

V. Federal Governance for IT Shared Services

Shared Services Sub-Committee

VI. Design Principles 14 General Service Principles

Design Principles

https://cio.gov/wp-content/uploads/downloads/2013/04/CIOC-Federal-Shared-Services-Implementation-Guide.pdf