Attendance Management
Attendance Management
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Everyone has a responsibility to attend work unless they are prevented from doing so by illness. We aim to give full support to colleagues whilst off sick and to help them to return to work as quickly as possible.
Use the document links in this section to help you manage attendance in your teams.
Short term sickness absence
The first seven calendar days of an absence can be self-certified. Absences of 8 days or more (regardless of the number of days they were due to work) must be certified by a doctor.
Long term sickness absence
Where a colleague is absent due to sickness for four or more weeks, they will be classed as Long Term Sick. You will need to continue to process the absence on the People System until they return to work or leave our employment. You must also complete a Long Term Sickness Notification Form so that the People Services team can support you in managing the absence.
Attendance Management
Attendance Management
Use these documents when managing short term absence or other attendance concerns:
Approaching Unacceptable Levels of Absence - template letter
Long Term sickness
Long Term sickness
Use the policy and documents below when supporting a colleague who has been absent for more than 28 days:
Long Term Sickness - Managers Guide
Long Term Sickness Notification Form
Invite to Welfare Meeting Letter
Welfare Meeting - Notes Template
Video Guides
Click on the videos below for more information on conducting Return to Work and Welfare meetings. We also have a handy video guide on Reasonable adjustments; what are they, why do we need o consider them and where to go for support.
When a colleague has had an absence due to illness or injury, a meeting to discuss the absence must be completed on their first shift back. This is known as a return to work meeting. Click on the image to view our guide on carrying out return to work meetings.
How to conduct a Welfare meeting - coming soon!
How to conduct a Welfare meeting - coming soon!
Once a colleague has been absent from work for a period of 4 weeks or more, they are classed as long term sick and should be invited to attend a welfare meeting. We recommend welfare meetings are held every 4 weeks, although there may be circumstances where this could differ. Click on the image to view our video on best practice when holding a welfare meeting.
From time to time, we may need to make reasonable adjustments for our colleagues. We do this so that our colleagues can continue to work, even if there may be limitations caused by their health, medical condition or disability, that may affect how they carry out their role. Click on the image to watch our video on reasonable adjustments.
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