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Kiosks can be a helpful workflow management tool for staff, such as Front Desk Workers, to track attendance or log student activity.
Kiosks can be a helpful workflow management tool for staff, such as Front Desk Workers, to track attendance or log student activity.
Kiosks enable self-service check-in to scheduled and drop-in appointments, or the ability to check into and out of a location. There are many ways kiosks interact with students:
Record a visit - Records check-in time, location, and for what service
Track time - Records check-in and check-out time, location, and for what service
Check-in for drop-in availability with either a specific staff member OR the first available staff member
Check-in for scheduled appointments
Have questions about technology devices and setting up a Kiosk?
Have questions about technology devices and setting up a Kiosk?
Update on March 9, 2023
Update on March 9, 2023
The location of the Kiosk button has moved to the top right corner by your User Circle. Click on the 9 dots or Navigate Switch, then click on Kiosk.
Update on November 2024
Update on November 2024
HCC issued Student IDs with a barcode can now be scanned into the Kiosk with check-in. This works in conjunction with students typing in their student-issued ID number.
Kisok's will also let the student know if they have an upcoming appointment.
Kisok's will also let the student know if they have an upcoming appointment.
This will show if the student is using a kisok for the same location the Appointment is scheudled with, even if it not the same service.
This will show if the student is using a kisok for the same location the Appointment is scheudled with, even if it not the same service.
Staff members can use the Appointment Center to check-in students to a Kiosk service that is set for Record Vist or Track Time.
Staff members can use the Appointment Center to check-in students to a Kiosk service that is set for Record Vist or Track Time.
There are two ways to do this:
Check-In student for Track Time or Record visit by first looking up the student when you first enter the Appointment Center.
Check-In student for Track Time or Record visit by first looking up the student when you first enter the Appointment Center.
Select the Service you would like to check in the student for.
If comments are made they will show in the Check-In Report.
The second way a student can be checked in for a Kiosk Track Time or Record Visit is switching to Drop-In Appointments.
Once you switch to this view, you have the option to:
Add to Staff Queue - This is for staff members who have drop-in availability for the location you are under when opening the Appointment Center. Notification is sent to the staff member that the student is added to their Waiting list. A link to the student's profile is easily accessed.; Starting the appointment will open the Appointment Summary to record information on that interaction.
Track Time - the same dialog box will appear as it did in the first open to check the student in.
Record Visit - the same dialog box will appear as it did in the first open to check the student in.
After using the Kiosk, you will want to download a report of your Data.
After using the Kiosk, you will want to download a report of your Data.
Check-Ins Report
Check-Ins Report
The Check-Ins report shows any check-in for a visit in Navigate. Check-ins are mainly used with Kiosks.
A single row represents a single check-in within the date range chosen.
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