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What is A Journey?
What is A Journey?
A Journey is a set of steps. Steps, in this context, are single actions the student takes to complete the Journey, which can be understood as a larger goal the student completes.
A Journey is a set of steps. Steps, in this context, are single actions the student takes to complete the Journey, which can be understood as a larger goal the student completes.
Where: The Journeys tab is in an individual student’s profile in Navigate360.
Where: The Journeys tab is in an individual student’s profile in Navigate360.
Who: The information included on the Journeys tab should help staff prepare for a conversation with the student. Staff can also add Journeys to student from this page.
Who: The information included on the Journeys tab should help staff prepare for a conversation with the student. Staff can also add Journeys to student from this page.
How Does it Work?
How Does it Work?
Journeys can be created by filling out the Journey's Workbook. Email Navigate@hcc.edu to get a workbook. Once the workbook is complete, the Navigate Team will input the information for students. Journeys can be added to a student's profile by automation or individually assigning the journey to the student.
Journeys can be created by filling out the Journey's Workbook. Email Navigate@hcc.edu to get a workbook. Once the workbook is complete, the Navigate Team will input the information for students. Journeys can be added to a student's profile by automation or individually assigning the journey to the student.
Examples of a Journey are Becoming a Student and After Registration Checklists. Beginning December 2024 newly admitted HCC students to the Spring 2025 term are being added to Becoming a Student Journey by automation.
This Journey includes such steps as:
Login to myHCC
Complete FAFSA
Determine Course Placement
Complete Orientation
Once students register for classes in the Spring 2025, they are added to the After Registration First Semester Checklist by automation.
This Journey includes such steps as:
Get Your Student ID
Order Books
Request a Free Bus Pass
And MORE!
To view all assigned Journeys for a student and to review and/or take action on them, open the Journeys tab on a Student Profile.
To view all assigned Journeys for a student and to review and/or take action on them, open the Journeys tab on a Student Profile.
Using the three-line icon next to the Journey Name, staff users can view details of the journey or remove the Journey.
Using the three-line icon next to the Journey Name, staff users can view details of the journey or remove the Journey.
To learn more, staff should select View Journey Details. That opens the Journey. Staff users can then see the steps in the Journey and the student's completion status for each step
To learn more, staff should select View Journey Details. That opens the Journey. Staff users can then see the steps in the Journey and the student's completion status for each step
Staff can select an individual step by clicking the name to get more information. This opens a side panel with the step's information.
Staff can select an individual step by clicking the name to get more information. This opens a side panel with the step's information.
Scrolling down to the Completion Details section, Staff can view Completion Reasons and Student Comments if they exist. Staff are able to update the completion reason, effectively marking the step complete, and add an optional comment in the Staff Comment field. Staff comments and completion reason appear to students in Navigate360 Student when opening an item on either the Journeys page or within the Checklist.
Additionally, users may select multiple steps from a single Journey and then click Update Completion Status update completion status for them. Selections in the Completion Reason drop down and Staff Comments added apply to all selected steps.
Additionally, users may select multiple steps from a single Journey and then click Update Completion Status update completion status for them. Selections in the Completion Reason drop down and Staff Comments added apply to all selected steps.
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