Embedded Files
Care Unit: Student Resources and Offices
Care Unit: Student Resources and Offices
Location: HCC Tech Center
Location: HCC Tech Center
Services 30-Minutes:
Services 30-Minutes:
Tech Center Workshop
1. Software Support
3. Hardware Support
Kiosk/Record Visit:
Kiosk/Record Visit:
2. Checked into HCC Tech Center
Staff Services:
Staff Services:
4. Help with WiFi
5. First time login
6. Setting up MFA
7. Setting up email on personally owned device
8. Help with Canvas
9. Help with eCampus
Staff: General PC/Technology Help
Staff: General Chromebook/Technology Help
Staff: General MacOS/Technology Help
Staff: Google Workspace Help (Docs, Sheets, Slides, Drive)
Staff: Microsoft 365 Help (Word, Excel, PowerPoint, OneDrive)
Staff: Canvas Course Navigation Help
Staff: Navigate360 Student Help
Staff: Email/Gmail Help
Staff: Lockdown Browser Help
Staff: Zoom Help
Staff: WiFi Help
Staff: iPhone Help
Staff: Android Help
Referred- Academic Advising
Referred- CAPS (Tutoring/Learning Coaching)
Referred- Career Services for Adult Learners
Referred- El Centro
Referred- ESL Support Program
Referred- Fin Aid Counseling/FAFSA Completion
Referred- Mental Health Services
Referred- Marieb Adult Learner Success Program
Referred- OSDDS (Disability Services)
Referred- Other Service/Program
Referred- Pathways Program
Referred- SAMP Program
Referred - ALANA Program
Referred- THRIVE Resource Center
Referred- Transfer Support
Referred- TRIO SSS Program
Location: Tech Center Collaborations
Location: Tech Center Collaborations
Kiosk/Record Visit:
Kiosk/Record Visit:
FA with El Centro @TC
FA with TRIO @TC
MALSC @TC
Kiosk: ASD Check-in
Student Engagement Leadership Workshop
I Want to....
I Want to....
View the Student's Profile:
View the Student's Profile:
SYnc my Calendar and Add Availability:
SYnc my Calendar and Add Availability:
Case Management:
Case Management:
When Progress Report Campaigns are issued, faculty members will chose Kudos or Concerns for the students within the campaign. Some Concerns may open cases based on the workflow that is set prior to the campaign.
Ad-Hoc (anytime) Kudos/Referral/Alert can be issued on students. Based on the workflow of the Kudos/Referral/Alert a case could be opened.
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