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Evidence-Based
"I always thought of my job as the 'Chief Effectiveness Officer: how do I create an environment of success?'" - Jessica Neal, Venture Partner and Investor, TCV
Image: TCV
My recent studies have given names to concepts I have long-since embraced:
My recent studies have given names to concepts I have long-since embraced:
Talent management
Inclusivity
Equity
Compassionate leadership
And highlighted values of:
And highlighted values of:
Diverse workforce
Giving voice to the front line
Self-awareness tools
Elements of good management, including speaking strategies
“Your job as a leader is to gain perspective by asking questions so that greater opportunities can be created” ~ David Bator, Managing Director, Achievers
Highlights of Leadership Philosophies
Highlights of Leadership Philosophies
Education/Training/Professional Development
Reframing: eg. FISH! Philosophy, Trauma-Informed Care, SEL
"Mary Jean Jones is a really wonderful person and an outstanding teacher. Her instruction, organization, and mentoring are excellent, with her students thriving." - Margaret McCandless, Theater and Drama Instructor, Letter, 2013
2009, TRiO Upward Bound Math-Science, University of Maine
Highlighted Resources
Highlighted Resources
"MJ is an open-minded who understands the importance of collaborating with others. She is able to effectively teach students through high expectations" - Mindy Robison, Teacher Specialist, Evidence-Based Learning Department, Letter, 2013
Objective
Objective
To cultivate an environment where staff can flourish, by virtue of ensuring the long-term integrity of resources, treating staff as valuable resources.
"If you teach employees that they have value, employees will be valuable." - Brian Snodgrass, VP Product & Technology, Terryberry
2023, Skills Day
University of Utah Health
Contents
Contents
My Leadership Qualities
Foundational Tools: laying the groundwork
Learning is Fun! Education and Training
Communication: Communication, Problem-Solving, and Conflict Resolution
Strategic Human Resources
Precautionary Principle and Technical Stewardship
Educational Theories with References
Please also see Management Tools for physical skills I have for working with students, staff, and colleagues.
My Leadership Qualities
My Leadership Qualities
Engaging
Meticulous
Disciplined
Perceptive
Diplomatic
Innovative
Pragmatic
Proactive
Adaptable
Inclusive
Foundational Tools
Foundational Tools
We are investing in people's lives, not just people as employees." - Cheré Nabor, Executive Consultant The Kaleidoscope Group
Innovation
Innovation
Innovation is the result of people with diverse expertise and perspectives coming together, being able to collaborate, and it is the leader’s job to create the structure required for that collaboration:
Shared purpose
Shared values
Rules of engagement.
From the Think Fast Talk Smart podcast, episode 141. An Invitation for Innovation: Why Creativity Is Found, Not Forced with Linda Hill, professor, Harvard Business School, regarded as one of the top experts on leadership, co-author of Collective Genius: The Art and Practice of Leading Innovation, co-founder of Paradox Strategies, and co-creator of the re:Route assessment.
Image: HBS
Diversity Equity Inclusion
Diversity Equity Inclusion
Reframing
Reframing
Focusing on altering frameworks into positive ones
eg. Capturing Kids Hearts
A holistic approach that shifts our focus through the evolution of these three questions:
What's wrong with you?
What happened to you?
What do you need to perform better?
Image credit: WayPoint Services, SAMSA
A method similar to Trauma-Informed Care:
WHY is this person behaving this way
WHAT can be changed about their environment to minimize or enhance that behavior?
From LSU:
Focuses on how learning takes place and how our environment and consequences influence our actions
Developed from the principles of behaviorism and positive reinforcement to achieve goals:
Develop essential skills: Communication, social skills, daily living skills, and academic performance
Improve focus and attention: Staying on task and improving learning abilities
Reduce challenging behaviors: Includes tantrums, self-injury, and disruptive behaviors
Promote positive behavior: Develop new skills and habits
"We've got to stop just pulling people out of the river. We need to go upstream and find out why they're falling in." ~ Desmund Tutu
Re-frame feedback into a conversation about the future, instead of focusing on the past.
Providing feedback has long been considered to be an essential skill for leaders
Employees need to know how they are doing: what they have done well and what they need to change
Traditionally, this information has been communicated in the form of “downward feedback”
Employees can provide useful input on the effectiveness of procedures and processes and to managers on their leadership effectiveness
“Upward feedback” has become increasingly common with the advent of 360 degree multi-rater assessments
The most important piece of advice is what I call "feedforward" instead of feedback. This involves focusing on the future and actionable suggestions rather than dwelling on past mistakes. Here are a few key steps:
Identify *one thing* that you want to change
Specify how to reach this goal (utilize SMART goals)
Solicit input for how to achieve this goal; listen to ideas without judgment
Follow up regularly on progress
Measure progress by continuing to collaborate and solicit input
From the Think Fast Talk Smart podcast, episode 172. Bring Mindfulness to Your Communication with Marshall Goldsmith, world-renowned executive coach, speaker, and best-selling author, including What Got You Here Won’t Get You There, Triggers, and The Earned Life, his fourth New York Times bestseller.
Image: The Kaleidoscope Group
"See what your people can do when your people feel seen." The Kaleidoscope Group
Inclusion
Inclusion
Providing Tools for Success
Providing Tools for Success
Providing equitable resources, and similar to Applied Behavior Analysis (ABA, above), I take observations and turn them into programming.
A few great examples from my work:
Just Culture: health dialog for improving care coordination and peer support
Pre-Service Checks: training on bicycle assessments to speed up the maintenance team
Reading Comprehension: lessons for pulling important information out of long story problems
See also: DEI is Good Business
Image: The Garage
From the Uniquely Issaquah, Episode 15 - The Garage, a Teen Café
Teamwork and Initiative
Teamwork and Initiative
“Every action is an opportunity to [take initiative and] lead that part of the process.”
Jump in where you can
Be proficient in your skills so that you can contribute
Be a force for making your team the most productive and efficient that it can be
Jump in as a manager and a part of the team, and teach your team to do the same
From The Greater Alarm podcast, Officer Damar McCornell, Los Angeles Fire Department
Image: The Greater Alarm
See also Wellness and Positive Workplace Culture
Learning is Fun!
Learning is Fun!
Education, Professional Development, and Training
Research shows that having fun produces endorphins, the hormone that stimulates joy in the brain
Laughter is truly the best medicine
Learning ALSO produces endorphins
I encourage and engage my students in their learning through experiential investigations, inquiry-based lectures, and guided questions.
I focus on individual and community development as a form of increased productivity
Examples:
Training quiz: Service Training Quiz
VNOS Creativity: utilizing curiosity as an appropriate form of play
2023 Skills Day, University of Utah Interventional Radiology
"I'm sick of following my dreams. I'm just going to ask them where they're going, and hook up with them later." ~ Mitch Hedberg, Comedian
Example Intro: Physics 1010
Example Intro: Physics 1010
The sciences were created to explain the natural world around us. Physics is, basically, describing moving things, and answers such questions such as, "How fast does the car accelerate?" "How fast is Earth rotating?" "What is heat transfer?" and "How far away is the Sun?"
We will answer questions related to chemistry, such as, "Why is the sky blue?" and "What is the temperature of the Antares?" - yes, chemistry-related! - some Earth Science questions such as, "What is wind?" and "How much water is required to spin a turbine?" and some biology questions such as, "What is sweat?" and "How does osmosis work?"
A fun part about physics is that everyone has experienced a majority of these phenomenons and we will learn how to describe them in "sciency" ways; in other words, we will be scientific thinkers.
In order to communicate scientifically we will learn about collecting and analyzing data. That being said, we will be learning how to use, and relying on some, technology such as digital datasets and graphing software, eg. Microsoft Excel. Much of the course is experiential based with several labs and investigations. Despite the large amount of terminology to learn, this course is fun, so welcome aboard!
2023, Thunderstorm brewing over Antelope Island
Communication
Communication
Communication, Problem-Solving, and Conflict Resolution
Communication, Problem-Solving, and Conflict Resolution
My chart maps a variety of relationships between communication, problem solving, and conflict resolution:
2023, Aspects of my agile management style
Strategic Human Resources
Strategic Human Resources
Areas of Focus:
Areas of Focus:
Talent Management
Mission, Vision
Diverse workforce
Equitable resources
Inclusive management
See also:
Image credit: ResearchGate
SPHR KSA's
SPHR KSA's
I have built a Miro board, an interactive, comprehensive map of my knowledge, skills, abilities (KSA's), experience, and examples related to my SPHR Certification
Directions for Navigation:
Directions for Navigation:
Zoom In: Scroll up
Zoom Out: Scroll down
Move around: Right-click and Drag
Precautionary Principle and Technical Stewardship
Precautionary Principle and Technical Stewardship
The Precautionary Principle and Technical Stewardship are practices that lend answers to the following questions:
How do you train people to take care of their equipment?
How do I get my employees to work harder?
The answer: Reward for hard work.
"A stitch in time saves nine!"
"A stitch in time saves nine!"
2023, Skills Day
University of Utah Health
Definitions:
Definitions:
Technical stewardship is a professional practice that involves designing and implementing technology in a way that is purposeful, responsible, inclusive, and regenerative. It encourages engineers and others to take on a more responsible leadership role in the creation and influence of technology. Tech Stewards Expand the Scope of Responsible Engineering, Society of Women Engineers
The precautionary principle is often summarized as "better safe than sorry". It's a form of primary prevention, where problems are avoided by not engaging in activities until it's reasonably certain they won't cause harm. - Science Direct
"The precautionary principle is a philosophical, legal, and epistemological approach that encourages caution when there is a lack of scientific knowledge about a potential harm." - International Institute on Sustainable Development, The Precautionary Principle, Still Only One Earth: Lessons from 50 years of UN sustainable development policy
In practice:
In practice:
On a simple level, employees benefit from taking better care of their equipment, themselves, and their peers.
I make sure to reward employees for working hard and practicing Technical Stewardship
As an example, I updated the policies for cleaning equipment more often during the day, rather than once at the end of the day, and employees were more productive because they didn't have to complete such a long list of tasks at the end of their shift.
Educational Theories
Educational Theories
I have a strong understanding of many educational theories (pdf), including the following, also described in Management Tools
Recommendation Letters:
See also: Awards and Recognition
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