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OBJECTIVE
OBJECTIVE
As a loyal, diligent, and collaborative team member,
I champion excellent customer service,
effective business practices, and efficient operations models.
Image credit: Utah Pride Center
I am searching for a director role, combining STEM Education, healthcare, and customer service.
I am passionate about helping people, and have a lifelong track record of advocacy.
I am committed to ethics, inclusiveness, progress, and celebration of history and culture.
I present information as an improvement to client services and employee health, and focus on professionalism, which can be akin to the components of a good speech (right).
Elements of good management, including speaking strategies
Highlights of People Management
Highlights of People Management
Cultivating a spirit of helpfulness
Filling knowledge gaps with training
Improving workflow and efficiency
Promoting collaboration
2021, Service Manager
“MJ continually expressed positivity and encouraged collaboration, generally improving morale, and is an effective agent of change.” - Letter, 2024
Highlights of Business Management
Highlights of Business Management
Aligning with organizational goals
Meeting compliance standards
Using data to make decisions
Quality products
Please see:
I have the Professional Will and Personal Humility of a Level 5 Leader
Unmatched diligence, discipline, and drive for collaboration and excellence
Perfect for a leadership role, building on current, or creating programming from the ground up
Image: The Positive Encourager
"MJ's leadership is dynamic and proactive, and can be described as agile: she is not domineering, rather consistently solicits input in order to continually adapt and improve, based on available resources." - Letter, 2002
2008, Schoodic Point
Inclusive Leadership
Inclusive Leadership
I am an inclusive leader, and focus on creativity, equity, and providing tools for success.
See:
2020, First female service tech
Examples
Examples
As a shop manager:
I successfully adjusted the schedule and workflow to address my staff member’s dyslexia and his desire for discreteness, and
I motivated my staff towards financial goals by creating multiple forms of display to accommodate varying comfort levels of communication - dry erase boards, text messages, emails, and in-person support.
As a teacher, I developed a math club in response to a request from middle schoolers for a fun place to hang out after school.
"MJ is respectful, kind, and accepting to everyone. She is understanding and knows how to connect with people in positive ways." Letter, 2022
Tools for Development
Tools for Development
Initial Assessment
Initial Assessment
Job Analysis
Climate Surveys
Professional mental health support
See:
2017 Niwot Ridge
Implementation and Evaluation
Implementation and Evaluation
I present new information as improving our client support and the efficiencies of our teams.
I use data and assessments for my programming and leadership that I outline in Psychometrics, such as adoption theories.
Also see Assessments for Formative and Summative assessments
"MJ is attentive to detail, always looks for improvement, and is proactive and curious. I find her contributions and ideas to be highly valuable!" - Letter, 2022
Dialog and Communication
Dialog and Communication
Positive and productive communication is at the forefront of my professional career such as:
Skills Days and Workshops
Conflict resolution, see Management Tools
See also Communications Skills
2009 TRIO Upward Bound, University of Maine
Facilitation and Growth
Facilitation and Growth
I can wrap my head around complex programs, including a Race and Social Justice position I applied for.
I built a Miro board, an interactive map of qualifications, experience, and examples, resembling a three-dimensional resume, detailing my Director candidacy.
Directions for Navigation:
Directions for Navigation:
Zoom In: Scroll up
Zoom Out: Scroll down
Move around: Right-click and Drag
Also see Psychometrics for a walk-through of organizational change
Miro board: Director for Social Change position
“MJ continually expressed positivity and encouraged collaboration, generally improving morale." Letter, 2024
Strategic Human Resources Management (SHRM)
Strategic Human Resources Management (SHRM)
See SPHR for more
Job Analysis and Climate Surveys
Job Analysis and Climate Surveys
I can develop a Job analysis, workflow, structure, cultural, and climate survey, which includes the potential to address the listed topics in Job Analysis Climate Survey document.
SPHR Graphical Portfolio
SPHR Graphical Portfolio
After taking a Senior Professional in Human Resources (SPHR) course, I built a Miro board, an interactive map of knowledge, skills, and abilities (KSA's), resembling a three-dimensional resume, detailing my Director candidacy.
Directions for Navigation:
Directions for Navigation:
Zoom In: Scroll up
Zoom Out: Scroll down
Move around: Right-click and Drag
Miro board: SPHR KSA's
Appropriate Humor in the Workplace
Appropriate Humor in the Workplace
Program Initiatives
Program Initiatives
Achievements
Achievements
Measurable Achievements in Advocacy Programming
Measurable Achievements in Advocacy Programming
STEM Education:
I provided IEP/504 accommodations, see DIfferentiated Instruction
I supported LGBTQ+ students, both discreetly and explicitly, depending on the circumstances
I analyzed ACT scores, identified Reading Comprehension as a common thread for improvement, particularly among BIPOC students, and developed and delivered a curriculum, resulting in 17% increased scores.
I provided support for a student with Reactive Attachment Disorder, who was acting out in classes, by doing research and developing initiatives for my colleagues, students, and administration that improved his behavior and subsequently his grades
I coordinated guest lectures for Career Initiative Day, STEM career days, and Pi Day (STEM Programming)
In healthcare:
I built training around appropriate forms of play, which had noticeable, positive impact. See Just Culture
See DEI in Practice
2023 Skills Day
Program Ideas
Program Ideas
Expanding the Care Management program
Mentorships between Senior Executives and staff leaders eg. Integrated Programs (Curriculum Design)
Internships
Job Boards and other similar resources for families
Community resource bulletin board
Heritage and cultural celebrations, such as Black History Month, Veterans Day, and Marriage Equality Day
Liaison/partnership with Chamber of Commerce for community and housing resources
Tuition Assistance Programs/Corporate sponsorship
Study groups
Self-Audits (eg. Student-Led Conferences)
Peer Reviews
Image: Motivosity
Fundamental Skills
Fundamental Skills
While I have both the technical and soft skills of an ideal candidate, what sets me apart are my long-standing passions for individual and community success and well-being.
Facilities Management
Lean Budget Operations
Staff Management
Community Partnerships
Fundraising
Allocation of resources
Conflict resolution training
Dynamically defining scope
Prioritizing work into manageable pieces
Grant searches, applications, and progress reports
Dynamic and complex budgets: zero-based and historical
Identify training gaps and develop and deliver curriculum
Professional online presence, see About Me
See also: Fundamental Skills
Stand-Out Skills
Stand-Out Skills
Long track record of working with marginalized populations
Over 20 years experience of compliance work and can monitor, audit, revise, and oversee policies and procedures
See also Standing Out
Documents and webpages
Documents and webpages
Resume ● CV ● LinkedIn ● Video Intro ● References
Facebook ● Instagram ● X ● BlueSky
🚲 🎶 About Me 🏳️🌈 🌎
Google Sites
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