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"MJ is able to quickly wrap her head around complex ideas and make pertinent suggestions. Her interpersonal skills are impressive in that she is able to empathize with all parties involved, draw from her professional experiences, and provide instruction on diplomacy and communication techniques through engagement and encouragement." - Mary E. Bell, professional peer, Letter, 2019
Elements of good management, including speaking strategies
Highlights of Programming:
Highlights of Programming:
Increasing empathy
Promoting appropriate forms of play
Improving compliance
Community Service
Team Norms and Agreements
For more about philosophies in leadership, see:
“Your job as a leader is to gain perspective by asking questions so that greater opportunities can be created” ~ David Bator, Managing Director, Achievers
Advocacy in Management
Advocacy in Management
A strong component of my programming and management is advocacy.
Here are some highlighted examples:
When employees could not attend a training session, I created a fun but educational online quiz in order to assess how much they understood from the recorded video.
I helped to improve a staff member’s work ethic by discretely identifying his learning disability and adjusting his assigned tasks so that he was still productive, alleviating other employee concerns.
I assisted a colleague with 30 food orders by grabbing supplies from the walk-in cooler, after saying that we would redo the staffing schedule. When I returned, he had transformed his drooped head, eyelids half-closed, and arms hung at his sides to quick steps, rolled up sleeves, and a big smile.
As a store manager, I built strong relationships with the surrounding community, such as with the remodel for a gym next door.
“The most important part of building culture is making sure people feel appreciated” - Chester Elton, Author, Engagement & Belonging, Global Keynote Speaker
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