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She put it in the bag and stapled it shut. Calmly I took it out of the bag. I opened it to a ruined lipstick. I looked at the brand and color and handed it to her. I would like another one please. There were many people waiting in line. They were all pissed off. The lady waiting in line behind me had also seen what the sales lady did. She told all the others. The sales lady returned with a new lipstick. I opened it. It was undamaged. I put it in my bag, paid for my purchases and left. I have no idea why the woman did what she did. Maybe she just had enough. I remained calm and did not act ugly. I surprised myself.
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