WEEKLY PRODUCTION NEWSLETTER - 44
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Introduction
Hi all,
We look back together on a successful boxweek, including the all-hands sessions of Q3!
In this newsletter, you’ll find a recap of these sessions, information about the new BHV+ team, the upcoming EoY for frontline, and much more!
Enjoy reading!
Key Performance Indicators of week 42
Boxcount 154.367 (-3865)
MPB 8.49 (+0.37)
Errors 1.64% (+0.44)
Boxcount 2.932 (-58)
MPB 8.46 (+0.02)
Errors. 1.79% (+0.62)
Boxcount 6571(+190)
MPB 1.91 (+0.11)
*The numbers between the parenthesis () are comparisons with last box week.
**For MPB calculation splitted boxcount is used. Hours of sick leave and vacation, as well as hours of seniors on the shop floor and technical department hours are not taken into account
Production updates
Recap All Hands Q3
Last Monday and Tuesday, it was time for the All Hands sessions again. This Q3 session covered the different performance metrics (0,10,1), the WMS 2.0 roll-out, Project Gogeta results, and the plans regarding Menu Expansion.
The performance metrics were discussed where we reached again the number one position in the DC League. Regarding safety, there were two Lost Time Incidents this quarter, emphasizing the need for safety. Our productivity, presented as Minutes Per Box, showed a stable and great performance. The last metric, the error rate, was not on target with some higher peaks related to the BackToSchool push, new joiners, WMS 2.0 roll-out and Touchless Ordering issues. Luckily, the error rate is showing a downtrend again recently and starts to stabilize again towards the 1%.
A brief presentation was given about the WMS 2.0 roll-out and how this system helps to future-proof the warehouse management operations.
Also, an update about Project Gogeta was presented by Anwar and Dana. Project Gogeta achieved significant cost savings in logistics, by implementing Mixed Brands Sequencing, allowing for more efficient routes to our customers. This new stacking and injection method increased the workload at Assembly, but overall the project still proves to be beneficial and successful.
The last part was presented by Lisa about Menu Expansion. In different phases, we're working towards a menu offering of 100 recipes with 200 modularity options by August 2026. A key enabler in this menu expansion is the Sorting Line, whereby low-volume kits will be added in sequence at assembly, and thereby minimizing the required number of pickfaces at assembly.
We'd like to thank all presenters and everyone for joining this session again.
Upcoming lockercleaning day-use lockers
Our day-use lockers will be cleared and cleaned again in the upcoming two weeks!
29th and 30th of October - All day-use lockers located in ‘De Pier’ and partly in the corridor leading to the production hall.
What do we expect from you?
1) Make sure your locker is empty no later than the Tuesday before the cleaning.
2) Leave the locker open.
3) 31 October you can use the lockers again.
*Important note: The HelloFresh lockers with lime green stickers will not be part of this locker cleaning round.
**All lockers that are not empty on our cleaning day will be opened and emptied. All items removed from the
lockers can be picked up at the facilities department with your locker number until November 12th. After this date, we will dispose all items that his owner has not claimed**
EOY Check-In For Frontline Employees
The annual End of Year Check-In cycle for all our frontline employees officially kicks off this coming Monday, October 27th, in Small Improvements. This means our Frontline colleagues and managers will be focused on completing their self-assessment and manager reviews over the next few weeks. Here is the timeline for the cycle:
27th October - 16th November: Self-assessment
27th October - 23rd November: Team Lead/Manager assessment
1st December - 28th December: Review conversations
31th December: All reviews signed in Small Improvements
If you have any questions about the cycle of Small Improvements, please reach out to HR at hr-operations@hellofresh.nl
Food & Quality and Health & Safety
BHV team 2025/2026
Over the past few weeks, we have trained our Emergency Response Team (BHV). Several new members have joined, and part of the existing team has been retrained and certified for another year!
We received a lot of positive feedback about the training, and the team is now fully prepared to assist in case of first aid incidents. Curious to see who in your team is trained as a BHV member? Check the list below.
Upcoming Health & Safety audit
It's time again for our annual Health & Safety audit! To ensure compliance with HelloFresh's Health & Safety requirements, an auditor will conduct an unannounced visit to our DC sometime between October 20 and December 1. Below is a short reminder of the most important audit rules.
General audit rules
🦺 As always, follow the safety and hygiene rules.
🧹 Make sure your work area is clean and tidy, remove loose items and food waste.
📋Follow processes, procedures, and instructions at all times.
⚠️Fix any unsafe situations immediately, provided it can be done safely.
🗣️If requested, please make time to answer the auditor's questions.
Together we've worked hard to improve the safety of our DC and create a safer work environment for everyone. Let's show this progress to the auditor during the unannounced visit!
Office Updates
Production menu WK44
Friday 24th:
Fries
Saturday 25th:
Chili chicken wrap
Sunday 26th:
Mini potatoes & vegetables
Monday 27th:
Spicy chicken sandwich
Tuesday 28th:
Pasta bolognese
We're Hiring - open vacancies
There are several positions open at our DC!
For example, for roles such as Health and Safety Specialist, Technical Employee, or Opex Engineer!
Are you, or do you know, the person we are looking for?
Check out all open vacancies and the links to more information in the Job Alerts section downstairs!
*Share the vacancy, refer them through Greenhouse, and grab the €250 referral bonus!💰
Bi-weekly update De Kas
During a visit to the new DC last week, the Technical Service team joined!
They got a sneak peek at what the railing of the skywalk will look like, as well as the new transparent doors from inbound to ambient. Thanks to these clear overhead doors, it’s always possible to safely see what’s happening on the other side.
Happy Birthday to.....
Engagement Calendar
Job Alerts
VACANCies IN THE SPOTLIGHT
VACANCies IN THE SPOTLIGHT
Do you know anyone who might be suited for any of these role? Share the vacancy, add them as referral through Greenhouse and go for the €250 referral bonus! 💰
Are you, or do you know the person we are looking for? Or are you looking for something else?
Difficulty finding something? Use the search bar up top!
Do you have something which you would like to share in our weekly newsletter? Please let us know! Send your input to rhode.vandenhoek@hellofresh.nl
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